From time-to-time questions pop-up about how people can participate in the pre-order process. Hopefully this FAQ will answer many of those questions. 
- How can I pre-order the game?
You can pre-order the game through TotalGaming.net by clicking on the Store link above.
- What are the system requirements for the game?
The minimum system requirements are:
- Windows XP SP2 / Vista
- 1.8 GHz Single-Core Processor
- 512 MB RAM (1 GB RAM for Vista)
- 128 MB 3D DirectX 9 Video Card (Radeon 9600 / GeForce FX 6600 and above)
- DirectX 9.0c Compatible Sound Card
- DVD-ROM Drive (for retail copies)
- 3 GB Hard Drive Space
- Keyboard and Mouse
- DirectX 9.0c
The recommended system requirements are:
- 2.2 GHz Dual- or Quad-Core Processor
- 1 GB RAM (2 GB for Windows Vista)
- 256 MB DirectX 9 3D Video Card (Radeon X1600 / GeForce 7600 and above)
Digital Download Only means that you will only receive the final release as a download through Stardock Central.
Digital Download + Collector's will give you immediate access to the final game as a digital download, plus we will ship you a retail boxed copy as well (there's an additional shipping & handling fee with this option).
- What does the retail box include?
The standard retail box includes the game on DVD and a print manual.
If you order the game direct from Stardock you will receive the Collector's Edition. This special version includes the following bonus items: a foldout tech-tree poster, artwork posters, a hotkey card, and a music CD.
- What gives? My credit card says you charged me already?
Some banks put a temporary hold on credit cards for pre-orders to ensure there's enough credit available in the account. These are typically released in 24-48 hours. Pre-orders are not charged until a major beta version is released (i.e, beta 2, beta 3, etc.).
- Why can't I pre-order using PayPal?
Our store doesn't support PayPal charging orders on future dates. For this reason we're not able to accept PayPal for pre-orders.
- I got a pre-order receipt in email, why can't I download the beta?
This is simply a reference number for your pre-order. You will only get a valid serial number and download information once we release the game and your credit card is charged.
Yes, since tokens are deducted immediately, TotalGaming.net members always gain instant access to betas.
- How much is shipping & handling for boxed copies? How are items shipped?
Shipping & handling currently costs $10 USD in the U.S. and $20 USD to anywhere else in the world. Shipping is handled via the U.S. Postal Service. This is due to the weight of the special Collector's Edition box (it's packed with hefty goodness).
- Do I have to use Stardock Central to download the game?
Yes, we do not provide game downloads as standalone downloads. You do not need to run Stardock Central to play the game, however.
- How can I cancel or change my pre-order?
If you need to make a change to your pre-order, please email sales(at)stardock(dot)com with your request. Please allow up to two business days for a reply.
There is no monthly fee to play Sins, either online or off.
