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Slimpinto
Slimpinto
Join Date 10/2006
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Where's the CE digital downloadd only to CE physical box upgrade option?

February 5, 2008 1:20:38 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Could be my impatience, but the support team at Stardock informed me that there would be an "upgrade" option for those who purchased the digital only to the CE on release day in the online store. (That was a mouthful!) When can those of us looking to upgrade, get the opportunity to? Thank you.

Edit: Fixed the title to be more accurate.
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RonLugge
Join Date 05/2004
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Reply #1 February 5, 2008 1:29:39 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
All purchases direct from Stardock are the CE, even digital only ones. You get PDF's of all the extra papers, and you can download the music CD.
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Fobok
Join Date 01/2008
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Reply #2 February 5, 2008 1:38:28 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
And... I can't remember where I saw it, but I saw that those files are supposed to go up sometime tomorrow. I'm looking forward to the CD most I think, I love the music in this game.
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kryo
Join Date 05/2003
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Reply #3 February 5, 2008 11:07:05 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Contact sales@stardock.com about the download to box upgrade. It will cost $5 plus shipping ($10 US, $20 International).

All download orders will get downlodable versions of the CE goodies automatically at no extra cost. They should be up for download sometime today.
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Annatar11
Join Date 11/2006
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Reply #4 February 5, 2008 11:08:40 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Not to hijack the thread kryo, but do you know how loaded the sales dept is? I haven't sent mine yet because it's not really a priority over people still trying to figure out how to get the game and get payment sorted
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AdamaCaprica
Join Date 02/2008
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Reply #5 February 5, 2008 11:20:37 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Where do I download the music CD from? I have purchased online and would love to own the soundtrack!
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Annatar11
Join Date 11/2006
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Reply #6 February 5, 2008 11:22:02 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It's not released just yet, but will be later today if all goes according to plan
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Slimpinto
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Reply #7 February 5, 2008 1:05:17 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Contact sales@stardock.com about the download to box upgrade. It will cost $5 plus shipping ($10 US, $20 International).

All download orders will get downlodable versions of the CE goodies automatically at no extra cost. They should be up for download sometime today.




I do not doubt your answer Kryo, but the email (below) is the reason for the post. Stardock support implied there would be a way to do it on the website!

**********************************************************************************

Mon, 21 Jan 2008 10:14:06 -0500
From: "Stardock Sales" Add to Address BookAdd to Address Book Add Mobile Alert
To: xxxxjr70xxxx@yahoo.com
Subject: Re: A customer has a question/request regarding Stardock's products
Hello Chris,

Thank you for your email.

When Sins of a Solar Empire is released, an upgrade option will be made available on the site for people who wish to upgrade to the collector's edition CD. Please wait until this becomes available and you may order it.

Please let me know if I can be of further assistance.



Regards,

Melissa

Sales Department



Stardock Corporation

15090 Beck Road Suite 300

Plymouth, Michigan 48170

https://www.stardock.com




xxxxjr70xxxx@yahoo.com wrote:
> To Whom it may concern:
>
> A user has sent an email with the following question/request below:
>
> Name: Chris xxxxxx
> Company:
> Email: xxxxjr70xxxx@yahoo.com
> Phone: 801.xxx.xxx
> Regarding: Purchase - Sins of a Solar Empire
> Heard about us through: Gaming Website
> Comments: I read information (in the SoaSE forum) about upgrading from digital download only to download + cd/box collectors edition required an email and some addtional payment. I am very interested in upgrading, please advise as to the correct procedure. Thank you.
>
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kryo
Join Date 05/2003
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Reply #8 February 5, 2008 1:40:17 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Well, as of this morning when I checked with Yarlen he said to continue forwarding people to sales. So I'm not sure what the plan currently is myself.
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Slimpinto
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Reply #9 February 5, 2008 2:32:39 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Well, as of this morning when I checked with Yarlen he said to continue forwarding people to sales. So I'm not sure what the plan currently is myself.


OK...I emailed sales again, let's see what happens! Thanks!
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Netriak
Join Date 02/2006
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Reply #10 February 5, 2008 3:02:48 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Just go to: The upgrade web page and buy the upgrade.
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Slimpinto
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Reply #11 February 5, 2008 3:39:33 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Just go to: The upgrade web page and buy the upgrade.



LOL...

It was hiding from me. Done! Thanks!
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Annatar11
Join Date 11/2006
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Reply #12 February 5, 2008 4:27:28 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Bumping for great justice because man it snuck in under the radar
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Slimpinto
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Reply #13 February 5, 2008 5:05:07 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Well, as of this morning when I checked with Yarlen he said to continue forwarding people to sales. So I'm not sure what the plan currently is myself.


Looks like you better check your locker for a pink slip, as you've been left out of the loop it seems! HEHE!
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Yarlen
Join Date 01/2005
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Reply #14 February 5, 2008 9:22:23 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Sales will give out information on this upgrade now that it's available.
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Weidbrewer
Join Date 03/2006
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Reply #15 February 6, 2008 11:50:28 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

All download orders will get downlodable versions of the CE goodies automatically at no extra cost. They should be up for download sometime today.


Kryo....you might want to have the sales folk make that a bit more clear. It was implied in their email to me that the only way to get the additional content was to buy the CD and pay for it and the (insane) shipping charges...basically, if you pre-ordered the ESD version, you're SOL.

Wish I had read this before I sent off a rather angry reply email.
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Annatar11
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Reply #16 February 6, 2008 11:52:49 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Actually, it was known for quite a while that download users (which is still CE) will get the PDFs and music in downloadable format. I'd say probably a week ahead of the release date Frogboy posted that bit of news.
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Weidbrewer
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Reply #17 February 6, 2008 11:57:40 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Actually, it was known for quite a while that download users (which is still CE) will get the PDFs and music in downloadable format. I'd say probably a week ahead of the release date Frogboy posted that bit of news.


That doesn't change anything about the response someone who contacts sales with a question gets.
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MeliBee
Join Date 01/2008
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Reply #18 February 8, 2008 11:51:33 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Sometimes us gals in sales don't hear all the news right away. I'd love to be kept in the loop, if there was one...  
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