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djur
djur
Join Date 03/2007
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Trouble installing new patch.

March 13, 2008 9:21:48 AM from Stardock ForumsStardock Forums

I encountered an error upgrading to the new patch.   I downloaded the "bonus pack" off the website thinking that was the patch.  In stardock central it still shows the game needs to be updated.  When I try to update it has an error moving "sins_install.exe" in the base directory.  I'm going to do an "application repair" in vista to see if that will fix it, and if not uninstall and reinstall the game.

Anyone else had similar issues?

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djur
djur
Join Date 03/2007
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Reply #1 March 13, 2008 9:53:31 AM
from Stardock ForumsStardock Forums
Repair didn't work, uninstalling.
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djur
djur
Join Date 03/2007
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Reply #2 March 13, 2008 9:59:23 AM
from Stardock ForumsStardock Forums
Repair didn't work, uninstalling.
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djur
djur
Join Date 03/2007
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Reply #3 March 13, 2008 10:00:45 AM
from Stardock ForumsStardock Forums
I want to thank stardock for supporting my download at the speed of 1 MB/S. It's nice when things like this happen
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djur
Annatar11
Join Date 11/2006
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Reply #4 March 13, 2008 10:15:41 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Does that mean the reinstall worked? Sort of odd that it happened in the first place - but I've always updated through SDC. Auto-updates are a safe bet for me
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djur
djur
Join Date 03/2007
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Reply #5 March 13, 2008 10:32:13 AM
from Stardock ForumsStardock Forums
No, uninstall did not work. Fresh install through stardock central failed while trying to write a registry file.

Uninstall actually failed through stardock because it said it didn't have administrator privileges. I'm running as the admin right now, so I have no idea what the deal is.

Seems like a privilege issue... but I have no idea how I can go any higher than admin.

Next stop, installing from supplied CD, then upgrading from a different source than stardock central. I think stardock central is the problem.

Changed the install directory as well, to ensure everything is fresh from files to registry settings.
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djur
Annatar11
Join Date 11/2006
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Reply #6 March 13, 2008 10:38:54 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Try emailing support@stardock.com meanwhile, I guess I really don't know what it could be, unfortunately.
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djur
Yarlen
Join Date 01/2005
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Reply #7 March 13, 2008 10:52:07 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Are you using Vista by chance?  If so, try running SDC as an Admin (right-click on the shortcut and Run as Administrator).  It sounds bizarre (and it is), but it often does the trick.

If you're using XP, please post back.

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