I won't repost the link but in a previous W8 thread I linked to an article about a pretty comprehensive survey in regards to peoples thoughts on W8....
The truth is, the opinion on W8 is split almost exactly 50-50....the survey revealed that about a fourth of all people hate it, about a fourth dislike it, about a fourth like it, and about a fourth love it...when people make claims such as...
It appears that 95 % of the people dislike an superimposed start menu
yeah, not believing it...W8 is by no means a slam dunk for an intuitive UI, but a lot of people had no problems adjusting to it...
When you further consider that many companies and home users are still using XP, the issue isn't just the start screen, but the entire rest of the UI that is nearly identical to W7...even if W8's UI had a start menu just like W7, lots of people would still have problems adjusting to it simply because it is different from XP...
I'm a little skeptical that it would cost billions of euros to "reteach" the masses...I think a more relevant number is how much it would cost companies to upgrade their OS...most don't even bother with such endeavors and simply use the OS that comes with the computers (so if they get new ones, they'll be "upgrading" to W7 or W8)...
There has been "rumors" that certain countries are considering mass adoptions of Linux, so I honestly don't think the "cost" of learning a new OS is really that expensive or costly to society (though it certainly can be frustrating at the individual level)...
I just don't know why Microsoft didn't listen to the millions of users around the world in the first place.
It's kind of like when EA put out SimCity...they aren't dumb, they knew lots of people would be outraged about the whole internet connection thing....but they also knew most people would still buy it...and guess what: they were right (at least financially right, morally right is another story)...
Like EA, MS has the money and raw size to pull such shenanigans...they could force people into a new system knowing that even though there would be resistance, people would still buy it...of course, W8 is having sales problems but MS has the luxury to gamble on something like W8 and take a flop...only time will tell if W8 is a success or not, and we really won't be able to judge that until we see how the next OS looks and sells...