DL issues

By on June 18, 2015 2:18:11 PM from Stardock Forums Stardock Forums

RAMNET01

Join Date 06/2015
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is anyone having DL issues on steam 

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June 18, 2015 2:32:10 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

Yea, it is unfortunately exstreamly slow. 

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June 18, 2015 2:41:48 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

took me an hour or two as well, but did complete by now.

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June 18, 2015 3:09:58 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

Slow and stop every minute. After 4 hours jsut get 433 MB. 

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June 18, 2015 3:20:44 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

Quoting No_Menace,

Slow and stop every minute. After 4 hours jsut get 433 MB. 

Same here. Guess I won't get to play it till tomorrow

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June 18, 2015 4:06:16 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

It downloaded quick for me but the game doesn't work and now the thread i posted is set to "access denied" which is a bit odd

 

http://forums.ashesofthesingularity.com/467508/get;3565711

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June 18, 2015 4:09:31 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

Quoting ChungasRevenge,

It downloaded quick for me but the game doesn't work and now the thread i posted is set to "access denied" which is a bit odd

 

http://forums.ashesofthesingularity.com/467508/get;3565711

That post was moved to the Founder's forum. It's restricted to you as your Founder's access isn't on your account. I believe that was discussed in another thread and you have contacted support.

Until they get that sorted, please submit a support ticket.

Submitting a ticket to Support

(IMPORTANT) Any screenshots \ video clips that may help illustrate the issue are very helpful. Jing (a free screenshot/video application), can be used for this: http://www.techsmith.com/jing.html

Also, please download and run the following utility:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer.

Attach the above requested files to a ticket placed here:

http://esupport.stardock.com/index.php?/Tickets/Submit

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June 18, 2015 4:39:34 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

Quoting ChungasRevenge,

It downloaded quick for me but the game doesn't work and now the thread i posted is set to "access denied" which is a bit odd

 

http://forums.ashesofthesingularity.com/467508/get;3565711

 

More telling is that you don't have an Ashes Founders' badge showing up. Did you purchase the game on a different account from what you're using on the forums?  Seems like something's disconnected that we'll need to investigate so we can fix you up (at least on here).

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June 18, 2015 4:50:13 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

I got heavy downloading problems too, id recomment to do something about it because it is 1.2Gig big and i am downloading with 14kb per second, this takes me 386 YEARS to compleet, really is this how you start a Alpha.

You know how many alpha backers you got and you do not adjust the downloading servers on this, sounds like a Diablo 3 shitstorm

 

Funny edit: I REACHED 60kbps OMG ^^

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June 18, 2015 5:13:20 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

We can't do anything about Steam's backend.

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June 18, 2015 6:26:00 PM from Ashes of the Singularity Forums Ashes of the Singularity Forums

I'm on 5 hours and counting this is ridiculous.... steammm!! 

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