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faladra
faladra
Join Date 10/2015
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Unable to run game in directx12

October 29, 2015 10:25:40 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Pretty much what it says in the title. Been trying to run the game in directx12 periodically over the last couple days since I bought it. Cursor disappears when I click play but nothing happens and if I click the cursor comes back. Had the task manager open when doing it and it doesn't appear there either. 

Intel I7-2600K @3.4 GHz

Nvidia Geforce GTX580

12 Gb RAM

 

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faladra
ASADDF
Join Date 02/2008
+50
Reply #1 October 30, 2015 5:35:54 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I had the same problem
, i fixed it by uninstalling/clean installing the Nvidia Video Drivers.

http://screencast.com/t/Zxuoznqdg8LN

http://screencast.com/t/upWIXNbcW9

 

if that does not work then go https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

 

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faladra
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #2 October 30, 2015 9:11:32 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting ASADDF,
reply 1

I had the same problem
, i fixed it by uninstalling/clean installing the Nvidia Video Drivers.

http://screencast.com/t/Zxuoznqdg8LN

http://screencast.com/t/upWIXNbcW9

 

if that does not work then go https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

 

Yeah what he said 

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faladra
faladra
Join Date 10/2015
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Reply #3 November 2, 2015 7:55:42 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Sweet as cheers guys I'll give that a go

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faladra
faladra
Join Date 10/2015
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Reply #4 November 2, 2015 8:39:48 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Okay so I did a fresh install of my drivers and still no luck. Done everything on the troubleshoot list as well. Guessing its ticket time? Could it be that I only have 12 Gb of RAM? Pretty sure all my other hardware is good enough

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faladra
The_Gear
Join Date 10/2013
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Reply #5 November 3, 2015 7:40:05 AM
from Stardock ForumsStardock Forums

Do you have Windows 10?

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faladra
Kazzerigian
Join Date 05/2009
+11
Reply #6 November 3, 2015 9:00:25 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

First, your GPU needs to support DX12. Also, you need to have Windows 10 installed in order to run DX12. If you do the upgrade yourself you will need to consult your motherboard/PC manufacturer for Win10 compatible drivers, especially the chipset. You will need that for all components as well (audio, GPU, etc.) If the mfr does not have Win10-specific drivers then you can try the latest Win8/Win8.1 drivers.

 

Good luck!

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