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solo1688
solo1688
Join Date 01/2014
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Freesync not working

November 28, 2015 9:40:52 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hi,

 

I'm using Asus MG279Q freesync monitor and it works with other games but not this one, just wondering if I can manually set the refresh rate in the ini file? The moment I enter the game my monitor will pop up saying freesync diable and only work on 35-90hz, but I've already setup properly to 90hz and as I mention before it works for other games, and my experience is as long as the game allow me to specify the monitor refresh rate the problem will solved. So could you please kindly look at it, thx!

 

Cheers!

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solo1688
solo1688
Join Date 01/2014
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Reply #1 December 10, 2015 1:42:57 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hi,

 

Any solution to the freesync not working properly?

Cheers!

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solo1688
Lando719
Join Date 04/2016
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Reply #2 April 10, 2016 6:02:08 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

hi, I'm also using MG279Q, I've the same problem.

I set the monitor to 90hz (since the freesync range is 35hz-90hz) and i set a frame cap of 90fps global and freesync on. this works with every game.

When i launch ashes of the singularity the monitor is forced to 144hz, no way to change it in settings, and i get the message that freesync has been disabled.

its a shame because i get around 66 fps which is inside the freesync range.. anyway there's no stuttering.

 

 

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solo1688
Ticktoc
Join Date 03/2015
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Reply #3 April 10, 2016 10:51:34 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I thought this was a problem just on DX12. Have you tried on DX11?

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solo1688
Lando719
Join Date 04/2016
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Reply #4 April 10, 2016 6:54:33 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I haven't yet, i'll try tomorrow.

Anyway i want to use dx12 because my graphic card take advantage of it.. 

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solo1688
Lando719
Join Date 04/2016
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Reply #5 April 11, 2016 11:14:26 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

ok i tried with dx11, the monitor is still forced to 144hz.

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solo1688
Island Dog
Join Date 06/2003
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Reply #6 April 11, 2016 1:58:45 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Could you please start a support ticket with the information found in the troubleshooting guide?

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

 

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solo1688
Lando719
Join Date 04/2016
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Reply #7 April 12, 2016 11:48:09 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

ok done.

i hope it helps you guys! the game is awesome!

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solo1688
Lando719
Join Date 04/2016
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Reply #8 April 13, 2016 4:40:36 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

i find out it only happens when the game is set in fullscreen.
Setting the game in Borderless Window solved for me.. 

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