Thanks MystikMind.
My video card drivers are totally up-to-date.
As far as I know I have the latest wireless drivers too.
Virtual mem is 2432 MB for all drives (I only have one drive) (Windows 10).
I tried clearing the Steam cache and the game seemed to be loading for a number of seconds but then crapped out again.
GC3 is working fine on my desktop, just not on this laptop. All my other Steam games are working on this laptop.
Oh its a laptop!
I find laptops become increasingly slower over time, its bizarre. What i mean is, when my laptop is new, it feels fast, as i use it over time, very slowly it becomes increasingly slower. It does not seem to happen like that with my desktop computers, just the laptops.
I would bet money that if you did a drastic format and reload windows, then Galciv will work fine. But wait for your support ticket before doing that