Hi sdRohan, no news?
I will simply request a refund if we can find a solution to this. Below is the application log from Windows after the issue happens.
Log Name: Application
Source: Application Error
Date: 20-Dec-17 13:01:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Explorer.EXE, version: 10.0.15063.674, time stamp: 0xd8364343
Faulting module name: KERNELBASE.dll, version: 10.0.15063.726, time stamp: 0x1a9bbe0b
Exception code: 0xc0000005
Fault offset: 0x00000000000067ef
Faulting process id: 0x29a4
Faulting application start time: 0x01d379885bb0e38e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: faf93e4e-9298-46e0-bfa9-401984f7c130
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-20T12:01:11.608231500Z" />
<EventRecordID>24842</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>10.0.15063.674</Data>
<Data>d8364343</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.15063.726</Data>
<Data>1a9bbe0b</Data>
<Data>c0000005</Data>
<Data>00000000000067ef</Data>
<Data>29a4</Data>
<Data>01d379885bb0e38e</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>faf93e4e-9298-46e0-bfa9-401984f7c130</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>