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Why start11 just only one device activation ?

accounts and activation help
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shuangwu
Dricus1978
Join Date 01/0001
0
Reply #26 March 25, 2022 6:03:28 AM
from Stardock ForumsStardock Forums

Fixed it...

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shuangwu
stardockmathew
Join Date 06/2013
0
Reply #27 April 6, 2022 8:05:02 PM
from Stardock ForumsStardock Forums

I'm happy with the price, it's good value for 5 licences, but a bit annoyed that I bought a single licence when it was in beta not realising that I should have waited and bought the 5 licence option. That could have been communicated better to save me wasting money on a single licence.

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shuangwu
basj
Join Date 03/2001
+1677 sdemployee
Reply #28 April 6, 2022 8:58:16 PM
from Stardock ForumsStardock Forums

Quoting stardockmathew,
reply 27

I'm happy with the price, it's good value for 5 licences, but a bit annoyed that I bought a single licence when it was in beta not realising that I should have waited and bought the 5 licence option. That could have been communicated better to save me wasting money on a single licence.

Actually, I believe, if you just need the 5 licenses. You should be able to ask for refund on your 1 license purchase. You can use this link :

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant

+1
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shuangwu
Stiggg
Join Date 04/2002
+2
Reply #29 July 21, 2022 11:06:26 PM
from Stardock ForumsStardock Forums

I also bought Start11 in beta.
How do I know if I have a single or 5 device license?

 

Edit:
I found the answer in this thread.

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shuangwu
LCaddell
Join Date 02/2013
0
Reply #30 September 3, 2022 6:58:42 PM
from Stardock ForumsStardock Forums

I purchased license for Startup 11 through an email when it was first offered. It is not installed on any of my computers. I installed it for the first time today and it won't activate because it says it is activated on another computer. How can I deactivate that device, whatever it may be, and get it to activate on this one? Thanks

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shuangwu
basj
Join Date 03/2001
+1677 sdemployee
Reply #31 September 3, 2022 9:02:56 PM
from Stardock ForumsStardock Forums

Quoting LCaddell,
reply 30

I purchased license for Startup 11 through an email when it was first offered. It is not installed on any of my computers. I installed it for the first time today and it won't activate because it says it is activated on another computer. How can I deactivate that device, whatever it may be, and get it to activate on this one? Thanks

Hello,
Sorry to hear you are having issues. Try this guide : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct. Report back if you still need our assistance.

Thanks
Basj,
Stardock Community Assistant.

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shuangwu
LCaddell
Join Date 02/2013
0
Reply #32 September 4, 2022 9:40:36 AM
from Stardock ForumsStardock Forums

Thank you. That was helpful and successful!

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