Shogun - same deal for you but your two accounts have same email address so I merged them. You should be set.

Thanks for the update, fixed a few of the bugs I had noticed while playing since yesterday.

I do believe I'll be playing this game for the foreseeable future

Doh. I thought it was just for my order confirmation email for some reason. If it doesn't cause problems on your end, I don't mind losing the .edu email and just using the other one for everything. Is there any action I should take to consolidate them? I'd rather just have one to avoid issues in the future. BTW, awesome support hours!!

LOL.  Yea, I'm getting ready to go to bed actually.

Me merging accounts is kind of every customer support manager's worst nightmare so I tend to only do it if it's really straight forward.

But I don't want you to have to wait so I went ahead and..ahem merged them.

In theory, it should work. If it did, please let me know.

I'm installing the patch right now. Thanks!!

Sweet!

Is the server with the patch swamped? The link will not come up…

Need help: When I click on the download link for the patch, it takes me to registration.aspx, where I enter my serial. Then it takes me to a page where all I can download is Collectors Edition Content and Galactic Civilizations II Desktop. No patch.
What should I do?

kaspar, it should be on that page but make sure you're not entering in your CE serial instead of your game serial.

Hey Brad and Gang,

I really do appreciate the "one patch fits all" deally! I just recently had fun getting the latest patch for Football Manager 2006 and there had to be some eight variants of the patch you had to sort through to find the one that fits your situation (Was it downloaded or retail? If retail what name was it going by? Do you want the updated player rosters?, etc.). My only gripe is that these same patches here often take several diferent names. Like this v1.0D1 was earlier called v1.01 and both seemed confusing since the game was already at v1.06D. I can only hope by the next patch you have a more universal version numbering system.

Frogboy,

I think I have the same two-emails problem as people above. My real one is NOT the earthlink one. The earthlink one is an old one from the GalCiv I days. If you are able to perform your magical merging trick on me, that would be spectacular. If not, I do understand....would get up updated, though.

Are there supposed to be 2 serial numbers? I had one (the CE serial) on a sticker on the back of the manual.
Where is the other one supposed to be? I have the same problem as kaspar. I have the Paradox version, in the tin box. (The download page says to look on the "jewel case" which I don't have, of course.)

The page says "Your Galactic Civilizations II serial number has been successfully registered."
But I get a "500 - Internal Server Error" when I click the D/L link.

Sorry, ignore my message. Downloading now.

Patch worked beautifully for me. Running great, and loving the game. Thanks for the dedication to the game and to the customers. It is inspiring to see.

I'm also having a problem with the serial Already sent a mail to [email protected] about the issue.

Well, at least I now have an excuse to get wome work done

Hi Brad,

It seems I'm probably in the same boat, two mail addresses, one I ordered from (@gmail.com) and one I'm using since the GCI days (@mira.be)

I get the same error, if you could merge the two to the @mira.be one I'd be most grateful.

Bart Declercq

I have five (though I bet only one is active) serials for GalCiv 2, because I bought it via download and every time I ask for my serials to be sent to me from Stardock central, I get a different one. But none of them work to download either this patch or the CE content. They work to register the game through Stardock Central, but not through

/www.galciv2.com/registration.aspx

Are there supposed to be 2 serial numbers? I had one (the CE serial) on a sticker on the back of the manual. Where is the other one supposed to be? I have the same problem as kaspar. I have the Paradox version, in the tin box. (The download page says to look on the "jewel case" which I don't have, of course.)

Same problem here. Anyone know what to do?

By Frogboy:

kaspar, it should be on that page but make sure you're not entering in your CE serial instead of your game serial.

Frogboy (or anyone who can help). I have pre-ordered digital version and as I understand I am entitled for CE content. But the only number that I have is the serial number. Where do I get the CE number??

Yup EXACT same problem here - two email addresses (so i've sent off an email to stardock support) - *sigh* - great game tho

I'm also having a problem with the serial Already sent a mail to [email protected] about the issue. Well, at least I now have an excuse to get wome work done

The reason is that your purchase is under your spearhead.de account and you created your account here with your other email account.

MxM111 : Your serial # will work for it.

The reason is that your purchase is under your spearhead.de account and you created your account here with your other email account.

I more or less just asked to merge the accounts to the spearhead address. Come to think of it, I should've sent that mail to sales, right?

Here's to hoping that you document that mods folder soon. This is the main thing I was looking forward to in the patch.