AT&T Wireless are going down!

So here's the history. Over the last few years we've had AT&T Wireless phones. The service has always sucked big time, especially at my home and at my office (Hello? Where am I the most often? At home or at my office...) Finally I decided, now that I can port my number across to kill two birds with one stone:
- first, I can ditch AT&T Wireless and get a carrier who knows both about coverage and customer service
- second, I can get a phone that is tri-band and I can use when I travel to Australia for vacations.

I selected T-Mobile. They have good coverage, GSM phones that rock, Catherine Zeta-Jones (as an aside: if any Americans are reading this, you probably never got to see her in "The Darling Buds of May", a mini-series thingy that she was in which kinda launched her in the UK and the rest of the Anglophile world. She was good back then, and not as arrogant as she comes across now that she's married to a man who could be her perverted older uncle...) and I have friends who work there. Plus, through Amazon you could get this great deal where the phone costs $150 but you get a $50 rebate through T-Mobile and a $150 rebate through Amazon! $50 back more than you pay! Bonu$$!

Everything went smoothly and we got our new phones, activated, and I called t-mobile to port my number from AT&T. I couldn't believe how good their customer service was. Within 24 hours my number was ported and I was on with t-mobile. And I have coverage -- good coverage -- at my home and my work!

4,471 views 6 replies
Reply #1 Top
Point taken.

~Dan
Reply #2 Top
All of the US cell providers will try to get you in the end. Their existence alone is proof of the armageddon. Your story could have been a fill in the blank cell subscriber story for any of the five major providers.
Reply #3 Top
Actually, unless they have a recorded version of your voice (or paper signature) that affirms that you accept the contract extension, they cannot hold you to it.

-- B
Reply #4 Top
Heheheheh, yeah Mr_Frog, that's what I'm hoping for. I'm denying the charge on the credit card and I hope they back down.

I'll keep everyone posted about my progress here! I'm sure they won't be able to charge me in the end.
Reply #5 Top
Funny thing is, in Australia (at least when I last checked with friends and family there) it isn't like that. I wonder if the gods of capitalism will ever take hold there as well and screw the customer?
Reply #6 Top
Has an AT&T Wireless subscriber who has had bullshit charges myself, I wish you luck on your crusade.