no sound on intro

Er... I have to ask, but are your speakers on and turned up, and the sounds turned on/up in the options?

Other than that, go to C:\Program Files\Stardock\Totalgaming\GalCiv2, open the file debug.err in notepad, and copy/paste everything in it to a reply here. That'll give us some technical info about your system.

lol. yes, sounds are activated and turned up and yes, my speakers are on.
i generally do have sounds in the game. like i said only the intro has none.

here the debug.err:

Debug Message: Version v1.4x last updated on: Mon Oct 23 17:43:56 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 10/31/2006, 20:33:08
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: NOTEBOOK
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: German (Regional Setting: German)
System Manufacturer: MEDIONNB
System Model: WID2010
BIOS: Phoenix NoteBIOS 4.0 Release 6.0
Processor: Mobile Intel(R) Pentium(R) 4 CPU 3.06GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 323MB used, 1691MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: GeForce FX Go53x0 (Omega 1.6693) (Q)
Manufacturer: NVIDIA (Omega 1.6693) (Q)
Chip Type: GeForce FX Go53xx
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_032C&SUBSYS_206F17C0&REV_A1
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: (Standardmonitor)
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6693
Driver Date: 10/29/2004 21:50:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_201017C0&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6030
Driver Date: 2/17/2006 16:15:34
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem Nr. 0 Line-Out (emuliert)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emuliert
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): GeForce FX Go53x0 (Omega 1.6693) (Q)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b6584c40
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Movies\techs\*.bik
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\sfx\*.wav
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Music\*.mp3
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Cannot find tech requirement ImpossibleTech for tech OldTech
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\ShipDefs\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Gfx\Planets\C0*.png
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\PlanetDescriptions\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\Events\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\UPIssues\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\Invasions\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\StarTypes\*.xml
Debug Message: No files found matching mask D:\Spiele\GalCiv2\Mods\Babylon5-04\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: OptionsWnd: Quit Btn
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

oh thats funny.

it must have been due to my german version of the game.
i decided to download the demo and copyed the GC2_intro.bik
from there into the folder of my fullversion.
and surprise surprise - i now have sound on the intro.

problem solved. thx for your help anyways

Dag

I also have the german version of the game, and there is no sound on the intro.

I have patched the game to the newest version and the problem is still there.

oh thats funny. it must have been due to my german version of the game. i decided to download the demo and copyed the GC2_intro.bik from there into the folder of my fullversion. and surprise surprise - i now have sound on the intro. problem solved. thx for your help anyways

I dont think its an solution to download 143MB!!!!!!!!!
With my ISDN connection I need a week to download this.

Is there any other way to correct the failure?

thx

Several other German users have reported this issue as well. Unfortunately the only solution is to get a new copy of the video file that does have sound. Paradox was responsible for translations (I assume that includes the voiceovers), so if you need a copy in your language you should contact them directly.