Troubleshooting

from Stardock Forums
I just can't find a way to have your game work!!!! I installed it along with directx 9.0. I'm working with winXP, Athlon1Ghz, and a Gforce3 with the latest detonator.

Thx for your help.

Here is the Degub.err file:

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: LoadAllModelsInDirectory: No files matching mask Setup\*.mdl.
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: No Setup\*.pcx files in current directory.
Debug Message: No Setup\*.tga files in current directory.
Debug Message: Initializing sound card.
Debug Message: No sfx\*.wav files in current directory.
Debug Message: No Music\*.mp3 files in current directory.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Create setup screens.
*DEBUG ERROR: *** MWinEditFields::Create - Unable to load sprite book GenericD ***
350 views 5 replies
Reply #1 from Stardock Forums Top
I'm far from an expert, but it looks like the SDC didn't install your game right. Maybe you can try to do a reinstall.

~SDC~
Reply #2 from Stardock Forums Top
lol. I copied the game.exe file from te cd to my install directory, and now, using this film, the games seems to work. Can some tell me if it's normal?
Siege of Centauri
Reply #3 from Stardock Forums Top
Ok. Weird problem here.

I installed the game and all other available files

The game ran, saw the movie ok, But crashes after setting all the game options but before getting to first actual game screen.

I researched around here for awhile and noticed that others were having the same issues and that they thought it was caused buy installing over the beta. So I uninstalled all of galciv and started over.

I didn't want to have to keep downloading (in case of more problems ) so first I downloaded and archived everything.

Did a restore of the minimum basic game archive and it seems to work fine.

Here comes the weird part.

When I restore the multimedia it sees it as an older version number and asks it I want to continue. I say yes and it says it installs successfully. But when I run the game I doesn't run the movie.

When I go back to SDC it shows that GalCiv is not installed ???

But when I run GalCiv from the shortcut, it runs but as if the multimedia wasnt there.

Don't want to keep downloading. Any ideas.

Seems to related to the version number difference between the Main Game and multimedia archives.

Elrikk


~SDC~
Reply #4 from Stardock Forums Top
Elrikk, I had this exact same problem, and was forced to download the multimedia files all over again! It did work, though.

-Dave

~SDC~
Reply #5 from Stardock Forums Top
Thanks David,

I know that will work but the thing is I've done it 2x already and I'm just trying to avoid doing it again.

Right now I'm Unzipping, and renaming the files by hand an copying them into the Gal Civ Dirs.

Will let you know how it goes.

Elrikk

It didn't work ! Ah well download #3 ;)


~SDC~