A sure sign of a company doing things right.
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Stardock Forums
Stardock Forums
I was a beta tester for galciv. Last night I was "rewarded" by using the bugged stardock central and wiping out my system's root drive. Twice.
The first time I didn't suspect that it was a stardock problem so I reinstalled windows. I didn't need to but I did. I didn't think it would be a big deal but I really have bought a lot of online stuff this year and I've had to work to get that stuff back.
The thing is, once I realized what had happened ( I was in the middle of my second download and thus suffered a second root dir wipe when I learned ) I was simultaneously shocked, disappointed, amused, and relieved that it WASN'T a virus or a disk failure.
The one thing I wasn't was upset. Oh sure, Brad tried and almost succeeded when he said something along the lines of "that's why you're beta testers."
For an instant I almost was upset but I had to laugh.
#1 It was true and
#2 It in no way represented his attitude about the problem ( which was obvious from his myriad other posts on the issue ) but was indicative of his sense of humor. It's like the joke I like to tell in bad times, "aside from that Mrs. Lincoln, how was the show"? only not as possibly offensive.
In short I have so much faith in stardock's good will and intentions that even a disaster like this can't dent that and by the lack of negative comments on the scenario I'm certainly not alone.
Nothing else to say really but I'd just like to say that this is a rare scenario indeed and I'd like to commend stardock for putting themselves in a position both with great customer service and great products to be able to suffer something like this without any backlash.
By the way, so far, the show is just fine.
~SDC~
The first time I didn't suspect that it was a stardock problem so I reinstalled windows. I didn't need to but I did. I didn't think it would be a big deal but I really have bought a lot of online stuff this year and I've had to work to get that stuff back.
The thing is, once I realized what had happened ( I was in the middle of my second download and thus suffered a second root dir wipe when I learned ) I was simultaneously shocked, disappointed, amused, and relieved that it WASN'T a virus or a disk failure.
The one thing I wasn't was upset. Oh sure, Brad tried and almost succeeded when he said something along the lines of "that's why you're beta testers."
For an instant I almost was upset but I had to laugh.
#1 It was true and
#2 It in no way represented his attitude about the problem ( which was obvious from his myriad other posts on the issue ) but was indicative of his sense of humor. It's like the joke I like to tell in bad times, "aside from that Mrs. Lincoln, how was the show"? only not as possibly offensive.
In short I have so much faith in stardock's good will and intentions that even a disaster like this can't dent that and by the lack of negative comments on the scenario I'm certainly not alone.
Nothing else to say really but I'd just like to say that this is a rare scenario indeed and I'd like to commend stardock for putting themselves in a position both with great customer service and great products to be able to suffer something like this without any backlash.
By the way, so far, the show is just fine.
~SDC~
