Game hangs after update to 1.5

from Stardock Forums
Game hangs after update to 1.5 still in same ponts.
2,431 views 7 replies
Reply #1 from GalCiv2 Forums Top
Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. If this is a DA report, you'll find the debug in C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar instead. This will give us some technical information that can help troubleshoot your problem.
Reply #2 from Stardock Forums Top
Ok. Content of debug.err is below. Thanks
***********
Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/20/2007, 16:38:46
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MST-HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Dodatek Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316)
Languages: Polish (Regional Setting: Polish)
System Manufacturer: P4i6G
System Model: P4i65G
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 260MB used, 977MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1300 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter AGP (0x7142)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7142&SUBSYS_2215148C&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1024 x 768 (32 bit) (100Hz)
Monitor Name: Monitor Plug and Play
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6641
Driver Date: 9/27/2006 02:50:22
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_97611849&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: cmuda.sys
Provider: C-Media Inc.
Driver Version: 5.12.0001.0051
Driver Date: 6/9/2006 22:58:22
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1300 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 100
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 8f09e3b0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Kampania Władców Strachu\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Campaign Data
Debug Message: Loading Scenario Data
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is campaign.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 3 x 3
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Flota in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Altarianie (2): Researching: Xeno teoria przemysłu
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
*****************
Siege of Centauri
Reply #3 from Stardock Forums Top
Ok. Content of debug.err is below. Thanks
***********
Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/20/2007, 16:38:46
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MST-HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Dodatek Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316)
Languages: Polish (Regional Setting: Polish)
System Manufacturer: P4i6G
System Model: P4i65G
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 260MB used, 977MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1300 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter AGP (0x7142)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7142&SUBSYS_2215148C&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1024 x 768 (32 bit) (100Hz)
Monitor Name: Monitor Plug and Play
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6641
Driver Date: 9/27/2006 02:50:22
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_97611849&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: cmuda.sys
Provider: C-Media Inc.
Driver Version: 5.12.0001.0051
Driver Date: 6/9/2006 22:58:22
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1300 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 100
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 8f09e3b0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Kampania Władców Strachu\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\mst\Moje dokumenty\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Campaign Data
Debug Message: Loading Scenario Data
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is campaign.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 3 x 3
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Flota in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Altarianie (2): Researching: Xeno teoria przemysłu
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Random Event: Begin
Debug Message: Random Event: End
*****************
Reply #4 from GalCiv2 Forums Top
A few things you can try:

ATI has newer video drivers available; you can get them from ati.com.

If your system is set to use European decimilization, try setting it to English (US) in the Regional Options in control panel.

You should also increase the size of your virtual memory.
Reply #5 from Stardock Forums Top
It still hangs in this same place.

Mayby it is problem that I have Polish version of Winxp and Polish Version of Game.
But when I updated to 1.4 version worked ok.

thanks mst
Reply #6 from GalCiv2 Forums Top
Mayby it is problem that I have Polish version of Winxp and Polish Version of Game.
But when I updated to 1.4 version worked ok.


If 1.4 works for you, then the simple solution is to just reinstall and patch with the 1.4x standalone. If you do not have Dark Avatar then 1.5 is not really vital to have (there are only a couple of fixes in it, the rest are just DA compatibility changes).
Reply #7 from Stardock Forums Top
I downdated to 1.4 version and working ok.
Tahnks mst