HELP-General Processing Error #13 for my order

from Stardock Forums

Hi.i got this message while trying to purchase the online d/l and game
to be shipped to me:

Thank you for your Order. Following is a summary of the transaction.
Please print it out to keep as a receipt of your transaction.
Step 1: Customer Information | Step 2: Payment Information | Step 3:
Complete Order
VeriSign has routed, processed, and secured your payment information.
More information about VeriSign
An error occurred while processing your order
--------------------------------------------------------------------------------
Error Message: General Processing Error # 13 - Please try to notify
[email protected]


please help!

i emailed sales..nothing so far.

Douglas -eager fan
128 views 3 replies
Reply #1 from Stardock Forums Top
Hi Douglas, will check into that.

~SDC~
Reply #2 from Stardock Forums Top
thank you very much!

i don't know what that means :D
Siege of Centauri
Reply #3 from Stardock Forums Top
Okay, I asked and they said that that error is usually because the credit card processing thing (verisign) and the credit card company had a hicup in verifying your credit card number.

She told me you could try again later and if you still get it, you may need to contact your credit card company.

~SDC~