How can I submit to Metaverse? Galciv crashes..

Sad to hear that it crashes.

In the galciv-directory there should be a debug.err, that one may give a hint on what's happening.

Also, Id recommend to install SmartException under the Free Stuff -tab. After installing that and rebooting, you should get a report if/when galciv crashes. That report as well as the debug.err helps the developers alot to find the error. Otherwise it may be very hird to find the bug you've found.

~SDC~

Do you have version 1.01 of Gal Civ?

yeah, I'm running 1.01.029 with the bonuspack now. (at least that's what SDC tells me.
The game does look different now I installed the bonuspack but only in minor details.
Could it be a problem that I played the game before updating it?

~SDC~

well debug.err doesn't show anything before or during the crash.
Before the crash the last line is:
Debug Message: Total Ships: 144 & 0 are dead
(that message is in there a lot of times)
and after the crash:
Debug Message: Lock: Surface is Restored.


~SDC~

Could it be that once you submitted the win, you got back instantaneously to your desktop?
If that is so, I tought it had crash myself the first time, but the game had just closed fast, and the score had been submitted.
I only realized it when I saw my score in metaverse. Dont forget to register in the metaverse to see your score.



~SDC~

that did happen indeed but just now Smartexception did tell me that the program had crashed but just didn't generate a log :-?

~SDC~

well, if you search the hard-drive for *.cra you should be able to find a text-file containing the info they want.

The SE-app could be better at presenting it *hint to devs*

~SDC~

beyond me.

~SDC~

(normally it's in the directory where smartexception is installed)

~SDC~

I get the message that SmartException has tried to log extra information, and if I want to know more I should press the smartexception button. So I do that. And there I see: nothing.
That probably won't help the devs too much

Do I need to have a specific port open on my firewall to do a metaverse submission?

~SDC~

I've searched all my HD's (that took a while) and found no *.cra file anywhere.

~SDC~

so you dont have a file called galciv.exe.cra on your harddrive?
Sad, then it isnt much to do, I suppose (:(


~SDC~

and to think that with my score of 100 I could actually make it to the top 25 now!!! WHEEEEH!!!

~SDC~

It's probably because I updated the game just before finishing it or something.
I'll quickly go and start a new game to create another score

~SDC~

hang on... there is a galciv.cra there.. strange that I missed it just now.

~SDC~

so where do I send this?

~SDC~

Ah, nice you got it.

You can post it here I guess.
Or post it to Frogboy at [email protected]

~SDC~

Hope this helps.
the last lines of debug.err:
Debug Message: Total Ships: 144 & 0 are dead
Debug Message: Total Ships: 144 & 0 are dead
Debug Message: Total Ships: 144 & 0 are dead
Debug Message: Total Ships: 144 & 0 are dead
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f


the galciv.cra:

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows 2000
Video Card : NVIDIA GeForce4 Ti 4200
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 77FCB892 03:00000892 C:\WINNT\System32\ntdll.dll

Processor Registers (x86):
EAX:32373633
EBX:00F00000
ECX:32393846
EDX:00F04E18
ESI:00F04640
EDI:00F04E18
CS:EIP:001B:77FCB892
SS:ESP:0023:0012F920 EBP:0012F92C
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010297


Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
77FCB892 0012F92C 0003:00000892 C:\WINNT\System32\ntdll.dll
77FCB733 0012F9D4 0003:00000733 C:\WINNT\System32\ntdll.dll
1000295C 0012FA1C 0001:0000195C G:\Galactic Civilizations\SDNetLib.dll
100022F0 0012FCB4 0001:000012F0 G:\Galactic Civilizations\SDNetLib.dll
004A8187 0012FCFC 0001:000A7187 G:\Galactic Civilizations\galciv.exe
004A9793 0012FD28 0001:000A8793 G:\Galactic Civilizations\galciv.exe
0054DF86 0012FD44 0001:0014CF86 G:\Galactic Civilizations\galciv.exe
0054E209 0012FD60 0001:0014D209 G:\Galactic Civilizations\galciv.exe
0054A1BD 0012FD8C 0001:001491BD G:\Galactic Civilizations\galciv.exe
0056C4B4 0012FDC0 0001:0016B4B4 G:\Galactic Civilizations\galciv.exe
77E12E98 0012FDE0 0001:00001E98 C:\WINNT\system32\USER32.DLL
77E16A72 0012FE04 0001:00005A72 C:\WINNT\system32\USER32.DLL
77E16AEE 0012FE24 0001:00005AEE C:\WINNT\system32\USER32.DLL
5101EA58 0012FE50 0001:0001DA58 C:\WINNT\System32\DDRAW.dll
77E12E98 0012FE70 0001:00001E98 C:\WINNT\system32\USER32.DLL
77E130E0 0012FEFC 0001:000020E0 C:\WINNT\system32\USER32.DLL
77E15824 0012FF34 0001:00004824 C:\WINNT\system32\USER32.DLL
005A5E2A 0012FFC0 0001:001A4E2A G:\Galactic Civilizations\galciv.exe
77E97D08 0012FFF0 0001:00016D08 C:\WINNT\system32\KERNEL32.DLL


Debug information for each stardock app follows ....



~SDC~

/me likes those logs.

~SDC~

BiggyBoy is glad to make Frogboy happy.

~SDC~

Looks like a TCP/IP thing. I Will have to get someone else on that one.

~SDC~

oh dear.
It does make sense tho, since it does crash when trying to communicate with Metaverse.

~SDC~

BiggyBoy is highly impressed that Frogboy can read a "TCPIP thing" in those logs.

~SDC~

Just curious...do you use a proxy-server? Or a personal firewall?

~SDC~

yes I do.
the last time (the logs I posted) I used a full redirect to my computer but even that is no guarantee.
So it might very well be that that is the problem. Hence my question: do I need to open a specific port in my firewall for it to work?

~SDC~