New Blissful Dream Master Skin

"Note: This package is an update to the original Blissful Sunset and is free to everyone who previously purchased the Dream."

So i assume you will be refunding my $8.95 because I purchased Blissful Sunset and you just re-sold me the same dream. Here's an idea, how about an email offering this "free" upgrade to loyal customers. Then again I suppose it's just easier to take peoples money and worry about sorting it out later "Shame on You".
If anyone cares, this is an excellent Dream and it scales perfectly......to bad I had to pay for it twice!
6,770 views 24 replies
Reply #1 Top
Did you accidently purchase the dream a second time?
Why not (calmly) email [email protected] and see if they can't help you out?     
Reply #2 Top

This was the reason I included the note in the product description, to hopefully prevent people from re-purchasing the dream instead of simply redownloading the one they've previously purchased.

Please email [email protected] to get the matter sorted.

Reply #3 Top
I've added further clarification to the product description, hopefully to avoid this problem for anyone else.
Reply #4 Top
No I didn't "accidently" purchase the dream a second time. The dream has a totally new thumbnail (showing the night version) depending where you access it from ie; the dream website or wincustomize home. If this was the reason you included the note why didn't you make it a little more prominent, instead of a footnote and why the new thumbnail? I understand it's hard to think of everything but when you've already thought of it and just made a weak attempt to avoid the problem (the footnote)you haven't done anything at all, and as far as "calmly contacting sales" I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did.
Reply #6 Top
Looks to me like it was your fault for not reading it thoroughly...shame on..You.
Reply #7 Top

Looks to me like it was your fault for not reading it thoroughly...shame on..You.


Clueless or pointless, which one are you? Did you read the part in my post where I said,

"I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did." ???????
Reply #8 Top
Everyone take a step back. 

jedibdawg, you have to admit that your initial post (nor the comment on the dream) seemed "helpful".  it seemed more upset.

Text does not always convey the tone we are trying to convey.  Let's chalk this one up to misunderstanding and move on, OK?
Reply #9 Top
Perhaps, a better way of doing it in the future would be to list it with the same thumbnail and the same name, and say it is an update. People will see it because it will be at the top of the new dreams list.
Reply #10 Top
jedibdawg, you have to admit that your initial post (nor the comment on the dream) seemed "helpful". it seemed more upset.

Text does not always convey the tone we are trying to convey. Let's chalk this one up to misunderstanding and move on, OK?


YES!!

Now that's over I can go about my clueless and pointless ways without being harrassed for it      
Reply #11 Top
I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did.


Where the hell is that conveyed in your initial post? There's nothing remotely close to that there.

Talk about clueless...you seem to be the only one who couldn't figure it out.

Go yell at your mom to do your laundry or something.
Reply #12 Top
Ok, I think the issue has been resolved and that jedidawg's point was perhaps miscommunicated.  There's no need to jump down the poor guy's throat.
Reply #13 Top
Lets all go get ourselves a cookie. That will make every one feel better.

Actually I do have a serious question. I dont want to wait 4 hours to find out what happens. How does the transition between the 3 dreems work? does it happen gradually, or will it just one second switch from one to the other?
Reply #14 Top
It's a switch over without transition. 
Reply #15 Top
thats to bad, having the sun slowly go up, and then down would be cool, but oh well, i know that would probably prety damn hard.

I actually just discovered another issue however. For some reason whenever i reboot, it starts with a warning that "windows dream sceen is not installed" any idea why this is?
Reply #16 Top
I would like to thank you for fixing my original concerns. I must apologize for my first post, let me explain.
I was very happy to see a new triggered dream and I did not read the description fully. I just wanted to hurry up and get it running so I paid for it and downloaded it. When I started it and realized that it was just an update I was a little upset. You have to remember that there was a thumbnail of the night scene and no others at the time I ordered. I definitely should have emailed support (point taken). In the end the whole matter was handled very professionally and all the issues that I had were addressed (notice the new thumbs and description). Thank you.
Boss0190, not sure what the personal attack was for but, whatever gets you through the day. I'm sure I wasn't the only one who was a little confused over this, because of the quick action of the stardock team. Keep up the good work I feel safer knowing that no "out of line" post will escape your watchful eye.
Reply #17 Top
Boss0190, not sure what the personal attack was for


It was your special day. You won this months "Rant and rave about something that's your own fault" Award. You paid for it a second time? Without reading the description?

Yeah, a personal attack against all the people who bitch first and apologize after they realize they were wrong instead of thinking first.
Reply #18 Top
I'm sure I wasn't the only one who was a little confused over this,


Just the only one who acted rashly about it. Anyway.. Iy's fixed, all's well that ends well.

Group Hug
Reply #20 Top
Not me....I'm buying this dream for the 5th time and group hugging vStyler...couldn't resist the offer.
Reply #21 Top
Personally I knew this dream was going to get a triggered update because I spoke with Brad directly and he confirmed it for me. When I saw the dream again on the recent list I immediately went and downloaded it through my account page.

I can honestly say, however, that were it not for Brad's confirmation a few weeks earlier in another topic that I would be a little confused as well. We're all guilty of rushing through things before, and I believe that Jedi's original post didn't quite come out the way he intended. Text will never convey human communication better than spoken words!
Reply #22 Top
Hey Boss get a life....at least I bothered to apologize. I can promise you one thing I won't bother next time. It's because of self righteous as#h*&%s like you that this world is so screwed up. You make me sick. Don't bother to reply......I won't be back. Stardock get rid of this jerk. I hope when I'm an old fart I have better things to do than stick my nose where it doesn't belong......LOSER
Reply #23 Top
As was said before, the problem was solved, so there is no further reason to continue harping on this matter.


Reply #24 Top

I think the issue was defused with  #1.

Much of the crap that came later was exactly that.

Crap.

It's time for some to rethink attitudes and responses....