After installing multimedia machine started to freeze after few turns

Should I uninstall multimedia? Game was excellent before but it is still many hours download ...
Any suggestions?

Thx in advance!

~SDC~
398 views 13 replies
Reply #1 Top
Hi!
In the galciv-directory there is a file called debug.err
That one might contain some info on what's happening.
Does it freeze compleately so you need to quit galciv? Or reboot?
Or does it gets going again after a little while?

~SDC~
Reply #2 Top
Oh, soo faast answer. Great!
It freezes completely and I need to kill program. It freezes after I click something but not always
in same place if I restart game and then reload. I am using Windows 2000. Before multimedia everything was
excellent, after multimedia for some time everything is working correctly sound/music/animation and the game
freezes. Please find below my error log:

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Scanning sprites.
Debug Message: Scanning Models.
ASSERT ERROR in file G:\PROJECTS\pear\source\Model2d.cpp at line 2400.
Debug Message: Animation Small has 17 frames of animation, which does not divide evenly into 32 facings.
Debug Message: Scanning bitmaps.
Debug Message: Initializing Galaxy.
Debug Message: Error. String Not Found. Book:DomesticGovernors String: DefaultGovernor5
Debug Message: Begin creating other screens.
Debug Message: Error. String Not Found. Book:SubmitScreen String: LastNameTitle
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for EconomyTitle
Debug Message: Loading game.
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Deleting previous save game.
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\.
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\..
Debug Message: Preparing to save game.
Debug Message: Deleting previous save game.
Debug Message: No Data\SaveGames\AutoSave\*.* files in current directory.
Debug Message: Save Game.
Debug Message: Displaying News Event.
Debug Message: Displaying News Event.
Debug Message: Displaying News Event.


~SDC~
Reply #3 Top
Hmm. Could you tell me a little bit about your system?
Reply #4 Top
Hmm doesnt seem much to go on there, Im afraid.
Are you using own playlist or the default music?
(possible to set at the game options (ESC) in the game)

Hmm guess checking for the latest DirectX at windowsupdate couldnt hurt? Or do you have that already?

~SDC~
Reply #5 Top
Hi,

It is notebook with Windows 2000 installed. I really do not have problems with software or games. Everything
is working without problem so I do not believe it is HW/SW problem.
Windows 2000 with service pack 2 and S3 Graphics.



I played diferently and get another freeze with attached error log below. I will try to start brand new game and check if my machine will freeze again.

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Scanning sprites.
Debug Message: Scanning Models.
ASSERT ERROR in file G:\PROJECTS\pear\source\Model2d.cpp at line 2400.
Debug Message: Animation Small has 17 frames of animation, which does not divide evenly into 32 facings.
Debug Message: Scanning bitmaps.
Debug Message: Initializing Galaxy.
Debug Message: Error. String Not Found. Book:DomesticGovernors String: DefaultGovernor5
Debug Message: Begin creating other screens.
Debug Message: Error. String Not Found. Book:SubmitScreen String: LastNameTitle
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for EconomyTitle
Debug Message: Loading game.
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Deleting previous save game.
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\.
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\..
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Total Ships: 29 & 0 are dead
Debug Message: Preparing to save game.
Debug Message: Deleting previous save game.
Debug Message: No Data\SaveGames\AutoSave\*.* files in current directory.
Debug Message: Save Game.
Debug Message: Displaying News Event.
Debug Message: Displaying News Event.
Debug Message: Displaying News Event.
Debug Message: Make Ship Leave Orbit: Brad Version
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Deleting previous save game.
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\.
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Unable to find file Data\SaveGames\PreviousAutoSave\..
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Total Ships: 31 & 0 are dead
Debug Message: Preparing to save game.
Debug Message: Deleting previous save game.
Debug Message: No Data\SaveGames\AutoSave\*.* files in current directory.
Debug Message: Save Game.
Debug Message: Destroying ship USS ColonyShip 673. Orbiting: 0

~SDC~
Reply #7 Top
If you have installed the bonus pack there should be an option to load mp3 playlists. And to set playlist directory from the options menu.

~SDC~
Reply #8 Top
I am having an identical problem; periodically the game will freeze (actually, the machine locks up).

It had happened only after I hit 'Turn', but then last night it happened once after I hit 'Done' ('Close'? I can't remember) on a planet window.

All three times were hard freezes that required cycling the machine.

I run ME, P3-933, plenty of disk space available, 512MB ram, ATI 9000 Pro with latest drivers, on-board SB.... not sure what other info to provide.

Frankly, I don't expect you to be able to track this down from that limited information.

But if you could suggest a method to help provide you with useful info, Frogboy, I'd be all over it. It doesn't seem to happen at 'the same place'. For instance, after rebooting, I'll load up the latest auto-save and it'll work just fine past wherever the last crash was.

Regardless, I love this game. I'd love to get this problem fixed, but either way -- very nice job.

(Cari said to send her autosaves and whatnot. When it happens again tonight I will do that.)

Pooks
Reply #9 Top
Hi,
I switched off music (FX is still on) so I have animations and sound but not music now. Everything works!
Good I do not uninstall multimedia. Thank you for support. One weird thing is I have bonus pack installed but no mp3 player visible. I will now unistall bonus pack and reinstall again.... My instal path was
game->bonus pack->multimedia

Regards

~SDC~
Reply #10 Top
Please tell me where is MP3 player? I uninstalled bonus pack and installed again. After pressing ESC I see only under Sound options

Sound FX ON
Music Off
Volume slider

Where is or should be MP3 player?

~SDC~
Reply #11 Top
Oh OK I understand. User Defined Player List ON in options ....
Anyway with music off I can play OK. It is more then enough for me right now.

~SDC~
Reply #12 Top
What program do you use for playing mp3s?

There's a similar thread on this forum and the person who was having trouble with freezing up updated quicktime and that fixed it. He also had to change his default audio program from the one that he was using to record sound.

Here's a link to that discussion.

http://www.galciv.com/browser/msgboard.asp?id=24683&BoardID=GF&page=1#25621
Reply #13 Top
Thank you for answer. Please note that for few minutes everything is working smoothly. Looks to me like some mp3 file is missing and then player is trying to change music it hangs. It always happens when I click with the mouse. I can be wrong of course. Playing withound music is not big deal. Sound is very good.
Regards.

~SDC~