BEWARE! stardock online purchase - unwanted duplicate billing

and suddenly you paid twice for sins...

bought the game over stardock.
for some absurd reason, the game got listed twice in the shopping cart - AFTER the "review" your order thing.

i suppose this happens when you open a game description in a seperate window. (pure assumption)

(have written stardock sales. can only hope this will be fixed/refunded, since i havent downloaded anything, nor used the second serial, which can easyly be banned/invalidated, i suppose).

just wanted to warn other people, that these things happen.

and no, i'm not retarded. ;-)
9,807 views 5 replies
Reply #1 Top
Dont worry Hautarzt. You'll be taken care of.  :) 
Reply #2 Top
I noticed something like this last night. I pre-ordered but made a typo in my address and the order was rejected. There was no easy way back from the rejection page so I went through the pre-order process again from the beginning but of course it remembered the contents of my cart from the previous attempt. Net result, two copies.

Luckily I noticed in time and removed one of the copies. It wasn't a bug, just one of those things.

My key hasn't arrived yet... :(
Reply #3 Top
I only got 1 and went through the same process. In face the game was listed in SDC as a purchased game before I got the e-mail with the SN#. Had a 502/kb sec Dl. Even had a recovery of the DL when a cat knocked over my wireless router. Went pretty smooth for me.
Reply #4 Top
This happened to me back when I ordered Galciv 2 gold. The order went through twice and I got charged double the price.

I emailed them straight away and they took care of it instantly. :CONGRAT:
Reply #5 Top
wonderful. I'll hope for the best (45 bucks is 45 bucks).
registered and started downloading with one of my serials now anyway. damn impatience :-)