cant get into ironclad online

from Sins Forums
well I just bought the game and decided to try out the ironclad multiplayer. I have updated SINS and registered but everytime I try and login to Ironclad multiplayer it says my name does not exist.
technical
2,561 views 5 replies
Reply #1 from Sins Forums Top
Have you clicked on "create account" yet? Your forum name is not related to your IronClad Online account. You have to create an account on ICO using whatever handle you want, and your CD-key + whatever password you want. After that you can login and then need to hit 'Add Player' to add your handle you want to use when playing online games. After you do that, you should be good to go! Just hit "Use Player" and you will be in the main lobby!
Reply #2 from Sins Forums Top
I'm having a similar problem, except when I enter my information it states that my CD-KEY has already been registered. Yes, by ME, via Stardock Central. If I attempt to simply log in with my Stardock (ICO?) userid I get the same behavior natedog2 is describing. I don't know how automated the process for tying one to the other is, but at this point I'm unable to login without creating an (ICO?) account, and I can't create an ICO (Stardock?) account because I entered my key in SDC. Quite the Catch-22.

Any assistance would be appreciated.
Ashes of the Singularity II
Reply #3 from Sins Forums Top
Please email your username and cd-key to [email protected] and we'll check on the status of your account.
Reply #5 from Sins Forums Top
I had the same exact problem Natedog2 and Desticato, but I was able to get it to work. I clicked on "My Account" on the top left of the window, then clicked on "Registrations" and noticed that the number after 'Serial Number' didn't match the one on my box that I used to register on Stardock Central. Open up the game and click on 'Ironclad Online,' then click on 'Create Account' and type in an username and password with the new number that you got from Stardock Central. Thats how I got it to work, hope this helps.