Debugging Crashes
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If you haven't installed SmartException, please save and run the exe found at the following link:
http://www.stardock.com/temp/sx-odinst.exe
This generates a log file when Gal Civ or other Stardock apps that support SmartException crashes, that will give us information useful in fixing crash bugs.
You can e-mail the log file to [email protected] along with a saved game file if you have one right before the crash happened. A short but detailed description of what was happening right before the crash is also useful.
For bugs that don't involve crashes, screenshots to go along with your bug reports can be very helpful, and saved games.
If you don't want to risk wrecking your saved game, but you want Stardock to check out something weird, copy your Saved Game files in another folder before saving the buggy game.
http://www.stardock.com/temp/sx-odinst.exe
This generates a log file when Gal Civ or other Stardock apps that support SmartException crashes, that will give us information useful in fixing crash bugs.
You can e-mail the log file to [email protected] along with a saved game file if you have one right before the crash happened. A short but detailed description of what was happening right before the crash is also useful.
For bugs that don't involve crashes, screenshots to go along with your bug reports can be very helpful, and saved games.
If you don't want to risk wrecking your saved game, but you want Stardock to check out something weird, copy your Saved Game files in another folder before saving the buggy game.
