Getting a replacement Altarian Prophecy CD?

from Stardock Forums
Is it possible to get a replacement CD, or if I wanted another one would I have to buy the game again. I went to install it today and I noticed some kind of film on the CD through the jewel case. When I pulled the case open the CD was stuck to the clear part of the case. From what I can tell it looks like some top layer of the CD's label sticker got stuck for some reason, and it's now peeled off, making the CD looks real weird, but still usable for the moment.
356 views 6 replies
Reply #1 from Stardock Forums Top
You can always redownload the game if you have the serial number. I don't know about Stardock's policy, but I doubt they'd refuse to replace a defective disc if you contacted them about it. (Or maybe it's the publisher you should contact? Depends on who you bought the CD from, I guess.)
Reply #2 from Stardock Forums Top
I bought right from Stardock around the time of the Beta so I could play it. The CD is still usable, but it seems like the sticker is really starting to peel away, and it'll probably be no good soon. I don't know why it happened. Just some freak occurance :notsure:
Offworld Trading Company
Reply #3 from Stardock Forums Top
You should be able to download it via Stardock central using the serial number you already have. Archive it, and then keep the zip in a safe place.
Reply #4 from Stardock Forums Top
I know. I just like having a hard copy of the game. It's why I ordered the CD + Download version of GalCiv when it was first released. I was pleasantly suprised when it showed up in a nice DVD case :HOT: