GC manual: disappointing and annoying

from Stardock Forums
I was really looking forward to buy GC, cause I love MOO-like games and MOO3 was a big disappointment.
After playing ten minutes I was still enjoying, cause everything seems to be logical and easy to learn for a 4X player. But the the first questions came up and I thought it was a good idea to read the manual.
But then the disappointment starts: the manual ( German version ) has 10 (!!!) pages. 10 bloody pages! Moo2 which has this amazing ingame GalacticEncyclopedia and explains everything by subtext had a manual with more than hundred pages - so had Alpha Centaury.
Then I tried the online help - well even if there would be a good online help - it´s not as good than a printed manual, because a online help is only good as long as the developer keeps the page online...well everybody knows that this is not a thing you can reliy of, developers disappear quicker then the sun in the evening these days.
Of course the online-help is in English only...selling foreign versions of the game seems to be fine for Stardock...but support? Why? They already bought the game and they are only customers.

Well I am quite lucky because I speak alittle English, but many others are not, and its almost impossible to find a German board where you could ask questions...

OK, I am coming down now and I will give the game another chance becaus it really looks like the kind of game I would love to play. I just wanted to say that this is not the way how support or customers relationship should look like 2004, and I hope somebody of Stardock will read this.


281 views 5 replies
Reply #1 from Stardock Forums Top
Hope that stardock reads your letter and responds. The english manual was out of date at the time the game was released. There is a FAQ located here http://www.galciv.com/encyclopedia.asp?action=showpage&page=http://www.galciv.com/faq/faq.html

The strategy forum has many good hints. If you have a question post it and you should have an answer within 1 - 24 hours. In most cases you will have multiple answers.

Please do not give up on this game. If you liked M002 you will like this one.
Reply #2 from Stardock Forums Top
Well I am quite lucky because I speak alittle English, but many others are not, and its almost impossible to find a German board where you could ask questions...
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Icho will answer your questions in German - he is a German speaking player of the game.
Sins of a Solar Empire: Rebellion
Reply #4 from Stardock Forums Top
I know what you mean about the manual (or lack thereof). I had almost half of the tech tree (with costs) reinvented before finding this work done at the Orion site. Your comments do make me think that one way to create a somewhat thriving player community is to create a minimal player's manual. Player's are almost forced into banding together and sharing strategies as there isn't any other recourse.
Reply #5 from Stardock Forums Top
well at least their seems to be a nice community at this place. thanks for your answers guys!
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