Crashing after 5 minutes of play

from Sins Forums

Hi.

I recently bought this game thinking that it should run on my PC just fine. However, whenever I play the game it crashes after 5 minutes when I'm on the tutorial. I just get a message saying: "Sins of a Solar Empire has encountered a problem and needs to close". I'm at a loss to why this is happening, my PC has more than enough power to run the game and I have patched it. My specs:

Dell 9100 - Windows XP Pro SP2

Intel Pentium 4 HT 3.2GHz CPU

3GB DDR2 RAM

Nvidia 8600GT 512MB GPU

Dell 5.1 Surround sound

I have all settings on high graphics wise, but changing them has no effect, the game still crashes after about 5 minutes. Is there anything I can do to actually play the game? This is really annoying :/

Many thanks :)

technical
8,564 views 8 replies
Reply #1 from Sins Forums Top

 

What game version are you running?  To my knowledge the tutorials were bugged in the retail release.  I'm not sure if they've been fixed in the later game versions, but it's something to try. :)

 

Reply #2 from Sins Forums Top

As I said, I registered my game and downloaded the patch, if it's any help.

Ashes of the Singularity II
Reply #3 from Sins Forums Top

also make sure your nvidia drivers are upto date with the current versions, i had the same problem right until i patched my cards drivers, after that it worked fine 

Reply #4 from Sins Forums Top

I've got both the latest version of DirectX9 and Nvidia drivers too. A defrag of my hard drive hasn't helped much either.

 

I'm curious to know if it's anything to do with my antivirus. Currently I'm running Avira AntiVir Personal (The free version) and Ad-Aware 2007. Do these cause any crashing problems with the game?

Reply #5 from Sins Forums Top

I'm curious to know if it's anything to do with my antivirus. Currently I'm running Avira AntiVir Personal (The free version) and Ad-Aware 2007. Do these cause any crashing problems with the game?
End of quote

 

If you installed the game with the anit-virus enabled it might.  I've seen instances in the past with other games/applications where that has been the case.  Try un-installing SINS, disabling your AV (including all other anti-malware software) and re-installing SINS.  It's worth a shot.

thanks,

the Monk

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Reply #6 from Sins Forums Top

ive just bought the game today, played 1 game , then tryed to log back in it seems to freez then when i do finally get in the lobby i get network error, ive tryed all sorts including uninstalling, anti virus was off , also its on the exception list for windows fire wall plus sygate is cofiged right , tryed to turn all things off and bk on too test, not happy with this game so far,

 

takes 15mins to log into the lobby and when i do i get network error when connecting to a game , does any 1 know what this could be im sure its not my side now

Reply #7 from Sins Forums Top

 

Vengeances,

It could be that the ICO servers are having issues today (although we haven't heard anything so I'm assuming they're fine.)

So...

If in fact their servers are fine then a "network error" points to something connection-related between you and them.

1.  You have checked all of your firewall settings etc. so we can move on from there...

2.  Could it be a bad connection between you and your ISP right now?  Try running a ping-test from your PC to your ISP's local "gateway" and see if you get abnormally high "latency".

3.  You could run a "trace" between your PC and ICO's server in order to see if there is a "bad hop" between you and them.

ie.  (Navigate the "command-prompt" by clicking "start" then "run" and then typing "cmd" after which you hit "enter")

c:\tracert 38.98.152.153   <---- (this command will "trace" the route your PC is taking to ICO and let you know if there is currently a problem somewhere along the "route")

some things to try...

the Monk

Reply #8 from Sins Forums Top

I did a reinstall with Avira Antivir's guard disabled. All works fine now, cheers guys :D