Need help...

from WinCustomize Forums

I try to contact a suport stardok for last 2 days and no response,what the problem here.. }:)   }:)   }:)   x_x  

Ok this is my problem.....maybe someboady can answer me...

I'm just bought the Object Desktop Ultimate , and its work very bad,its don't want to skin couple programs on my PC,every time i must restart my PC some time i turn on my PC and its turn to classic skin and do some weird stuff to my PC,so  i ask about refund for this .......This is my info from my pc..
Your computer has a Windows Experience Index base score of 4.5
Your Windows Graphics Experience score is 4.5
WindowBlinds version : WindowBlinds 6.2 (build 102 x86 - Vista Edition)
WindowBlinds is installed correctly on this PC 
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8600M GT
Wblind.dll      2008/07/22 10:08:20
Wbsrv.dll      2008/07/22 10:11:10
Wbconfig.exe      2008/07/22 10:10:32
Wbload.exe      2008/03/30 12:27:14
Wbhelp.dll      2007/08/27 11:54:07
Tray.dll           2007/09/12 17:58:21
Wbload.dll           2008/04/28 11:34:28
Screen.exe      2008/07/22 10:10:09
                                                                                                               P.S i have Windows blinds on my another pc i was bought a year ago and its works perfect...but for this just its make me crazy,,,,,i did everything reinstall but nothing works,and impulse sometimes freeze and not respond......
They dont wana skin sometimes ,and i need to return to the regular skrean......So i need help.....

objectdock
3,096 views 10 replies
Reply #1 from Stardock Forums Top

*bump

Sins of a Solar Empire II
Reply #3 from WinCustomize Forums Top

Please post your trouble ticket number. I will forward it to support tomorrow morning.

Reply #4 from WinCustomize Forums Top

make sure nview is disabled

Reply #5 from WinCustomize Forums Top

I try to contact a suport stardok for last 2 days
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how did you try to contact?

 

email?

 

you should get a auto response from support when contacting them, just to let you know your problem was received.

 

if you didn't get an auto reply, check your spam

Reply #6 from WinCustomize Forums Top

I sent you a fast reply scaner128. I'm sorry for the delay in responce however we are slightly backed up in the Object Desktop department. Yours was at the top of the list but now I have sent a request for information. Please send us a reply as soon as you are able and we will help you right away. You can even PM me here when you do so I can do a follow up.

Reply #7 from WinCustomize Forums Top

i just update windows blind and its see the start works,but i will test more to see everything is works.....

Reply #8 from WinCustomize Forums Top

yes by email ( 2 email for last 2 days...and i have # ticket,and right now the contact me.....thanks.... B)  

Reply #9 from WinCustomize Forums Top

yes by email ( 2 email for last 2 days..
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Please be aware that each time you email before receiving a response, your time for contact (24-48 hours) starts over. When you email support pleasse allow 24-48 hours before emailing again.