CheckBox messed up... I'm confused! Help!

from Stardock Forums

I use to have some problems with MyColors, but I got busy and after a week it went away somehow, but now I'm having some problems with the Princess theme. The "check box" for the Princess theme is all messed up. This problem won't go away no matter how hard I try to fix it. I can't use the Princess theme at all unless I can fix this.

I took some pictures, becuase I don't know how to describe it.

Here is how it looks for me when I try to edit the Princess theme, is this normal:

Here is how it looks when I try to edit the check box that is giving me problems:

And here is how it looks normally in Windows:

 

Does anyone know why it does it, or a way to fix it? Everything else seems to be working, nothing else seems to do it. I'm open for ideas on how to fix it! :thumbsup:

mycolors
137 views 1 replies
Reply #1 from WinCustomize Forums Top

You're seeing the "noise" images because the MyColors images are encrypted.  They show the same way if you do a "thumbnail" view of the directory within Windows Explorer.

The themes aren't intended to be edited, I don't know for sure that they can't be.  If you've edited this one in the past, that might be your problem.  Anyway, I'd try deleting the theme and re-installing it.  If you have Impulse installed I'd delete/uninstall and then re-install it through there (or maybe try Impulse's "Verify Installation" function), if not do it through MyColors.

If the theme itself has a problem, Stardock does the fixing.  You'd need to let them know you're having a problem with it by sending them an support ticket through here: https://esupport.stardock.com/index.php?_m=tickets&_a=submit  They are Mon-Friday.  You should get a generic automated receipt response from them pretty quickly, within a day anyway, and then a real response a day maybe 2 after that.  Don't send them messages repeatedly, each time you send them one it resets you in their queing order.