CDKey problems

Ok, so the problem is, that my friend pre-ordered 2 copies of this game, but as it looks, he did get only 1 betakey?, or we just are too dum to understand how to get another account to work... cause mine works fine on forums, and i can install the game, it just dont let me get in games with this account. and we only recieved 1 key to beta.

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Did he order them on seperate times/tickets?  Did the second order specify it as a gift for a friend?  Did you get the email reciept at the same email you post to the forums and log into impulse with?  Do you have show pre-release versions checked under the stardock orb in impulse?

 

If you answered yes to all these questions, call or email stardock sales for a quick and more helpful solution.  If you answered no to any on the questions, except the last one, bop your friend on the head and call or email stardock support for a quick and more helpful solution.