Game crashes immediately upon starting it

from Stardock Forums
Hi everyone. Hope someone can help with this problem. The game was working fine yesterday, butt his morning when I clicked on "Play Game", it looks like it'll start fine but then crashes to the desktop (there is a little pane at the bottom of the toolbar, as though it were minimized, but when I click on it, it "tries" to open but just crashes back to the desktop). I updated to the 1.03A patch, but no change. I changed my resolution, shut off anti-virus and firewall, still no luck.

I use Windows 2000, Radeon 7000 video card and DirectX 9.

If ayone has any ideas, it'd be very much appreciated.

Federico

p.s. Below is the debug.err message

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: Creating player setup screen.
Debug Message: Creating race setup screen.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Scanning sprites.
Debug Message: Scanning Models.
ASSERT ERROR in file G:\PROJECTS\pear\source\Model2d.cpp at line 2400.
Debug Message: Animation Small has 17 frames of animation, which does not divide evenly into 32 facings.
Debug Message: Lock: Surface is Restored.
Debug Message: Scanning bitmaps.
Debug Message: GameUninitialize start

387 views 5 replies
Reply #1 from Stardock Forums Top
I've encountered the same problem today. I run Win98. Everything is up to date. No sound other than music, either. I had sound effects before the update. The codex file change offered by tech did not help. :(
Reply #2 from Stardock Forums Top
The same thing happens to me. I have updated sound drivers, installed DirX9, installed the Galactic Civ patch. I checked ATI for drivers and they said not to install new drivers unless problem is mentioned in the notes, or something to that effect. When I downloaded the patch 1.03 for Gal Civ, the game worked until I shut off the computer. When I started the system up again, crash to desk top every time. I am almost out of ideas for solving this problem. I would like to shut off the Audigy2 Sound card and see if the game plays without it working. Does anyone know how I can shut off the sound card to see if that is the source of the problem with the game?
Bill

~SDC~
Elemental: Reforged
Reply #3 from Stardock Forums Top
--Update your OS
--Update your video drivers (at your video card manufacturer's website)
--Update DirectX 9.0 to DirectX 9.0a http://www.microsoft.com/windows/directx/default.aspx?url=/windows/directx/downloads/default.htm

If you did all that, you may want to try to goto your Device Manager, and update your video drivers there as well. Hope all this helps :)
Reply #4 from Stardock Forums Top
Ahh yes. I had this same problem. If I remember correctly there is a bug in the latest release (1.03A) that causes this if a colony is destroyed and a ship had this as a home system. It is fixed in the 1.04 beta. If you have a drengin.net sub you can download and install the beta. Give it a try.
Reply #5 from Stardock Forums Top

For the sanity of myself and the other developers, please don't create multiple posts about the same topic.  If you're not getting answers, you can reply to your original thread after a reasonable interval, like a day.  You can do a search for your name or keywords in your subject here on the fourm website.