Confused: Drengin.net upgrade and Metaverse...

from Stardock Forums
I recently upgraded to Drengin.net (due to Brad's evil plot regarding beta distribution ;)), but I seem to have some problem with my metaverse score.

I have read on this board that when upgrading, you needed to change the serial number associated to the userid in the metaverse.

When I changed the serial number from GalCiv to Drengin (in the metaverse), all my games disappeared, but my total score and number of games were still correct on the roster (although it was 0 in my empire roster). I changed back the serial number to the original galciv one and the scores reappeared.

I have not subimitted a new score yet since I upgraded, but my understanding is that it will not work if I don't register my userid with the new dregin.net serial number.

Is there a way to do this without losing your previous scores? Any guidance would be greatly appreciated :)
289 views 7 replies
Reply #1 from Stardock Forums Top
While I'm amazed this glitch in the system still exists since I reported it several weeks ago, the ugly answer is this: your pre-Drengin scores *are* gone and your score (and rank) will be recalculated as soon as you submit a new game.
Reply #2 from Stardock Forums Top
I remember seeing your problem (which is identical to mine from what I can tell) when I searched this board. Might not be an easy fix, or just a matter of priorities.

Oh well, a fresh start won't hurt, I guess...
Galactic Civilizations III
Reply #3 from Stardock Forums Top
Omg...

Between my first message and 2 minutes ago, the metaverse SR number register screen has been updated and now allows to convert a galciv to drengin.net account.

I love Stardock :CONGRAT: :d
Reply #4 from Stardock Forums Top
I was about to post that T-Man provided a fix to this just a few hours ago. Check out the sticky at the top about Metaverse issues. Glad you're all set.
Reply #5 from Stardock Forums Top
Heh, I would try it but I am too afraid I'd lose my Drengin.net scores at this point. Has anyone braver than me who racked up a bunch of scores since their reset tried the re-registering with their GalCiv S.N. and then converting to their Drengin.net S.N. to see if it did everything right?
Reply #6 from Stardock Forums Top
Just got to have a little faith in Frogboy and the Stardock people, that's all. Prove there is a serious problem, and it gets tweaked or fixed in some way eventually.
Reply #7 from Stardock Forums Top
It usually takes a great deal of effort for a company to turn me into a 'fanboy', but, man, Frogboy & Co. really bring new meanings to 'customer service'... ;)