farmanimal farmanimal

Unhandled Exception

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Unhandled Exception

Can't play my game

from Demigod Forums

I've own the game for almost three weeks and to this day I have not been able to play the game offline (haven't checked online). Heard many great things about the game from my brother and friends, they mentioned that perhaps I just need to wait for the game to be patched but after this much time, I think it's time to come on here and seek help.

When I start the game up, I can check friends list, mess with the setting and no problems. The momment I try to start up a single player match (skirmish or tournament) at the characters select screen, the aduio will begin to lock in a loop then crash. If I try to to start a gane quickly it will load for a few seconds then crash.

Here's the Unhandled Exception for staring the game quickly:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0044e85c
    attempted to read memory at 0x00000000

Program : C:\Program Files\Stardock Games\Demigod\bin\Demigod.exe
Cmd line arguments :

Callstack:
 Unknown symbol (address 0x0044e85c)

Last 100 lines of log...

A full record of the log is stored in the Demigodlog.txt file

info:       InGameName="<LOC ainame_0029>Engnysy",
info:       OwnerID="0",
info:       PlayerColor=3,
info:       PlayerName="<LOC ainame_0029>Engnysy",
info:       Ready=false
info:     },
info:     [6]={
info:       ArmyColor=1,
info:       Civilian=false,
info:       Difficulty=2,
info:       Faction=1,
info:       Hero="hgsa01",
info:       Human=false,
info:       InGameName="<LOC ainame_0030>Aryd",
info:       OwnerID="0",
info:       PlayerColor=6,
info:       PlayerName="<LOC ainame_0030>Aryd",
info:       Ready=false
info:     },
info:     [7]={
info:       ArmyColor=1,
info:       Civilian=false,
info:       Difficulty=2,
info:       Faction=1,
info:       Hero="hqueen",
info:       Human=false,
info:       InGameName="<LOC ainame_0026>Delgim",
info:       OwnerID="0",
info:       PlayerColor=7,
info:       PlayerName="<LOC ainame_0026>Delgim",
info:       Ready=false
info:     },
info:     [8]={
info:       ArmyColor=1,
info:       Civilian=false,
info:       Difficulty=2,
info:       Faction=1,
info:       Hero="hgsa01",
info:       Human=false,
info:       InGameName="<LOC ainame_0021>Rothart",
info:       OwnerID="0",
info:       PlayerColor=8,
info:       PlayerName="<LOC ainame_0021>Rothart",
info:       Ready=false
info:     }
info:   }
info: }
debug: Loading module '\000/lua/ui/help/gametips.lua\000'
debug: Loading module '\000/lua/ui/game/loading.lua\000'
info: Sounds process locked
info: Registering blueprints...
debug: Loading module '\000/characters/angel/angel_character.lua\000'
debug: Loading module '\000/characters/archer/archer_character.lua\000'
debug: Loading module '\000/characters/archer/archer_movie_character.lua\000'
debug: Loading module '\000/characters/bird/bird_character.lua\000'
debug: Loading module '\000/characters/ent/ent_character.lua\000'
debug: Loading module '\000/characters/flag/flag_character.lua\000'
debug: Loading module '\000/characters/giant/giant_character.lua\000'
debug: Loading module '\000/characters/giant/giant_r_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest02_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest03_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest04_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest_character.lua\000'
debug: Loading module '\000/characters/king/king_character.lua\000'
debug: Loading module '\000/characters/leopard_rider/leopard_rider_character.lua\000'
debug: Loading module '\000/characters/mage/mage_character.lua\000'
debug: Loading module '\000/characters/mage/magefire_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_movie1_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_movie2_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain02_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain03_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain04_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain_character.lua\000'
debug: Loading module '\000/characters/oak/oak_character.lua\000'
debug: Loading module '\000/characters/priest/priest_character.lua\000'
debug: Loading module '\000/characters/priest/priest_movie_character.lua\000'
debug: Loading module '\000/characters/queen/queen_character.lua\000'
debug: Loading module '\000/characters/queen/queen_open_character.lua\000'
debug: Loading module '\000/characters/queen/queen_open_movie_character.lua\000'
debug: Loading module '\000/characters/rook/rook_character.lua\000'
debug: Loading module '\000/characters/serpent/serpent_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher02_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher03_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher04_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher_character.lua\000'
debug: Loading module '\000/characters/sniper/sniper_character.lua\000'
debug: Loading module '\000/characters/sniper/sniperfury_character.lua\000'
debug: Loading module '\000/characters/spirit/spirit_character.lua\000'
debug: Loading module '\000/characters/trebuchet/hrooktreb_character.lua\000'
debug: Loading module '\000/characters/trebuchet/trebuchet_character.lua\000'
debug: Loading module '\000/characters/unclean_beast/unclean_beast_character.lua\000'
debug: Loading module '\000/characters/unclean_beast/unclean_beast_movie_character.lua\000'
debug: Loading module '\000/characters/vampire/vampire_character.lua\000'
debug: Loading module '\000/characters/vampire_lord/vampire_lord_character.lua\000'
debug: Loading module '\000/characters/waridol/waridol_character.lua\000'
debug: Loading module '\000/characters/whiptail/whiptail_character.lua\000'
debug: Loading module '\000/characters/yeti/yeti_character.lua\000'
info: Preloading resources.
debug: Loading module '\000/lua/common/preload.lua\000'

Here's the exception I get at character select screen: (not sure if there is any difference)

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0044e85c
    attempted to read memory at 0x00000000

Program : C:\Program Files\Stardock Games\Demigod\bin\Demigod.exe
Cmd line arguments :

Callstack:
 Unknown symbol (address 0x0044e85c)

Last 100 lines of log...

A full record of the log is stored in the Demigodlog.txt file

info: *DEBUG: OnHide: \000true
debug: Loading module '\000/lua/ui/menus/mpstandings/mpstandings.lua\000'
debug: Loading module '\000/lua/ui/menus/mpsub/mpsub.lua\000'
info: *DEBUG: OnHide: \000false
info: *DEBUG: OnHide: \000true
debug: Loading module '\000/lua/ui/menus/mptournamentcomplete/mptournamentcomplete.lua\000'
debug: Loading module '\000/lua/ui/menus/mptournamentheroselect/mptournamentheroselect.lua\000'
warning: Error opening movie
debug: Loading module '\000/lua/ui/menus/options/options.lua\000'
debug: Loading module '\000/lua/maui/slider.lua\000'
debug: Loading module '\000/lua/options/module_keybinds.lua\000'
debug: Loading module '\000/lua/keymap/userbindablecommands.lua\000'
debug: Loading module '\000/lua/keymap/properkeynames.lua\000'
debug: Loading module '\000/lua/ui/menus/profile/profile.lua\000'
debug: Loading module '\000/lua/ui/menus/replays/replays.lua\000'
debug: Loading module '\000/lua/ui/menus/spstandings/spstandings.lua\000'
debug: Loading module '\000/lua/ui/menus/spsub/spsub.lua\000'
info: *DEBUG: OnHide: \000false
info: *DEBUG: OnHide: \000true
debug: Loading module '\000/lua/ui/menus/sptournamentcomplete/sptournamentcomplete.lua\000'
debug: Loading module '\000/lua/ui/menus/sptournamentcontinue/sptournamentcontinue.lua\000'
debug: Loading module '\000/lua/ui/menus/sptournamentnew/sptournamentnew.lua\000'
warning: Error opening movie
debug: Loading module '\000/lua/ui/menus/sptournamentsub/sptournamentsub.lua\000'
info: *DEBUG: OnHide: \000false
info: *DEBUG: OnHide: \000true
info: MUSIC : Activating cue [Main_Menu]
info: MUSIC : Activating cue [Main_Menu]
info: *DEBUG: OnHide: \000false
debug: Loading module '\000/lua/ui/lobby/lobby.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbybase.lua\000'
debug: Loading module '\000/lua/mods.lua\000'
debug: Loading module '\000/lua/ui/dialogs/modmanager.lua\000'
debug: Loading module '\000/lua/gamecolors.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbyoptions.lua\000'
debug: Loading module '\000/lua/ui/dialogs/dialog_connecting.lua\000'
info: Creating connector on port 6073
info: LOBBY: Game port 6073[UDP] opened.
info: LOBBY: Listening for discovery requests on port 15000
info: LOBBY: assigning ourselves the uid of 0
debug: Loading module '\000/lua/ui/controls/mappreview.lua\000'
info: Setting audio parameter 'UI_Not_Frontend' to value '1.000000'
info: MUSIC : Activating cue [Lobby]
debug: Loading module '\000/lua/ui/waitanim.lua\000'
info: Starting background task "Map loader /maps/map05/map05.scmap"
info: Background task "Map loader /maps/map05/map05.scmap" running.
info: Active game mods for blueprint loading: \000{ }
info: Loading blueprints...
debug: Loading module '\000/lua/ui/lobby/heroselect.lua\000'
warning: Error opening movie
info: Registering blueprints...
debug: Loading module '\000/characters/angel/angel_character.lua\000'
debug: Loading module '\000/characters/archer/archer_character.lua\000'
debug: Loading module '\000/characters/archer/archer_movie_character.lua\000'
debug: Loading module '\000/characters/bird/bird_character.lua\000'
debug: Loading module '\000/characters/ent/ent_character.lua\000'
debug: Loading module '\000/characters/flag/flag_character.lua\000'
debug: Loading module '\000/characters/giant/giant_character.lua\000'
debug: Loading module '\000/characters/giant/giant_r_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest02_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest03_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest04_character.lua\000'
debug: Loading module '\000/characters/highpriest/highpriest_character.lua\000'
debug: Loading module '\000/characters/king/king_character.lua\000'
debug: Loading module '\000/characters/leopard_rider/leopard_rider_character.lua\000'
debug: Loading module '\000/characters/mage/mage_character.lua\000'
debug: Loading module '\000/characters/mage/magefire_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_movie1_character.lua\000'
debug: Loading module '\000/characters/minotaur/minotaur_movie2_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain02_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain03_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain04_character.lua\000'
debug: Loading module '\000/characters/minotaurcaptain/minotaurcaptain_character.lua\000'
debug: Loading module '\000/characters/oak/oak_character.lua\000'
debug: Loading module '\000/characters/priest/priest_character.lua\000'
debug: Loading module '\000/characters/priest/priest_movie_character.lua\000'
debug: Loading module '\000/characters/queen/queen_character.lua\000'
debug: Loading module '\000/characters/queen/queen_open_character.lua\000'
debug: Loading module '\000/characters/queen/queen_open_movie_character.lua\000'
debug: Loading module '\000/characters/rook/rook_character.lua\000'
debug: Loading module '\000/characters/serpent/serpent_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher02_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher03_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher04_character.lua\000'
debug: Loading module '\000/characters/siegearcher/siegearcher_character.lua\000'
debug: Loading module '\000/characters/sniper/sniper_character.lua\000'
debug: Loading module '\000/characters/sniper/sniperfury_character.lua\000'
debug: Loading module '\000/characters/spirit/spirit_character.lua\000'
debug: Loading module '\000/characters/trebuchet/hrooktreb_character.lua\000'
debug: Loading module '\000/characters/trebuchet/trebuchet_character.lua\000'
debug: Loading module '\000/characters/unclean_beast/unclean_beast_character.lua\000'
debug: Loading module '\000/characters/unclean_beast/unclean_beast_movie_character.lua\000'
debug: Loading module '\000/characters/vampire/vampire_character.lua\000'
debug: Loading module '\000/characters/vampire_lord/vampire_lord_character.lua\000'
debug: Loading module '\000/characters/waridol/waridol_character.lua\000'
debug: Loading module '\000/characters/whiptail/whiptail_character.lua\000'
debug: Loading module '\000/characters/yeti/yeti_character.lua\000'
info: Preloading resources.
debug: Loading module '\000/lua/common/preload.lua\000'

I'm going to try getting a match going online to see if I crash out. I'll post a updated response as soon as I found out what happens (next few mins)

I'm not what you call a computer savvy person, so any detailed help will be greatly apprciated.

4,775 views 38 replies
Reply #26 from Demigod Forums Top

Quoting farmanimal, reply 25



Quoting Gabberkooij,
reply 24


 farmanimal can you post a dxdiag here?

 

Ok lets see if I did this right. Farmanimal Dxdiag

Heh, kinda proud of myself I was able to figure that out
End of farmanimal's quote

Good work ;-)

 

Do you have SLI? because i see the GT 7600GT twice? Can you disable one of them?

Your sound driver is from 2005, that could have an update if possible, might help

Hope some of the above helps

 

Reply #27 from Demigod Forums Top

I use two monitors (on the same video card) so I imagine that's the reason why 7600 comes up twice. I could try removing one of my monitors later.

That is the latest sound driver. I'd be willing to accept that I might need a new sound card except that disabling sound from the game and disabling sound from my computer still bought up the same crashes.

 

Thanks for the input.

 

---edit---

 

Actually since most seem to think I am having a sound issue maybe it's time to look into buying an inexpensive, up to date sound card. At the very least elmininating the possiblity of sound drivers being my issue.

Anyone have any recommendations?

 

---edit---

 

This is Farmanimal. Aparently my brother was last to log on firefox (I usually use IE)

The Political Machine 2024
Reply #28 from Demigod Forums Top

I have the same issue.  I have only had the issue though when i open my NAT on my router and open the ports 6000 - 6200 to allow me to connect to people.  If I close the Nat to make it Secure again and disregard the forwarded ports to the router the problem seems to be fine..... except i cant connect to anyone.

Not sure if that will help anyone or if its just a coincidence but I thought i would post it to see if anyone else has had similar problems.

 

Reply #29 from Demigod Forums Top

I use two monitors (on the same video card) so I imagine that's the reason why 7600 comes up twice. I could try removing one of my monitors later.

That is the latest sound driver. I'd be willing to accept that I might need a new sound card except that disabling sound from the game and disabling sound from my computer still bought up the same crashes.
End of quote

Multi monitor shouldn't be a problem, but you can always try.

You probably used /nosound? I do not know if it maybe still does some initialization in the sound driver. By disabling sound from you're computer do you mean that you disabled the device?

Reply #30 from Demigod Forums Top

Ok here's an update. A friend was nice enough to lend me his sound card (X-FI Extreme Gamer Pro). We got the latest drivers for the card and still no luck. Oh and to answer your question Gabber, yes I have both disabled my sound card device in the past AND I tried /nosound shortcut.

We also just updated my video card 7800 GTX to see if that would work. No luck.

I think it's safe to say that this isn't a sound issue, that is unless anyone has another suggestion.

Reply #31 from Demigod Forums Top

Progress!

I was lucky enough to have another one of my PC guru buddies stop by today and after messing around with my pc he found something called Microsoft Office Groove on my machine. I have absolutely no idea how that got in there. Anyways, this software seems to be the culprit  creating the audio issues with my game. Once he was able to remove from my PC, which he had to through unorthodox means (unorthodox for me, add/remove software does not find it), I am now able to stay on the character select screen indefinitely w/o any audio lockups. The bad news is, starting up a match still crashes my game so I'm still unable to play. Again, I can stress, this is NOT a sound driver issue for me.

Here's my updated unhandled exception.

Reply #32 from Demigod Forums Top

Quoting farmanimal, reply 6
Progress!

I was lucky enough to have another one of my PC guru buddies stop by today and after messing around with my pc he found something called Microsoft Office Groove on my machine. I have absolutely no idea how that got in there. Anyways, this software seems to be the culprit  creating the audio issues with my game. Once he was able to remove from my PC, which he had to through unorthodox means (unorthodox for me, add/remove software does not find it), I am now able to stay on the character select screen indefinitely w/o any audio lockups. The bad news is, starting up a match still crashes my game so I'm still unable to play. Again, I can stress, this is NOT a sound driver issue for me.

Here's my updated unhandled exception.
End of farmanimal's quote

It makes me wonder if there are other programs running on you're computer. There is a batch file somewere on the forum listing all the programs run at startup. can you run that and list the result here?

http://sd.stardock.com/mike/apps/enumerate_startup.bat

Reply #33 from Demigod Forums Top

Quoting Gabberkooij, reply 7

It makes me wonder if there are other programs running on you're computer. There is a batch file somewere on the forum listing all the programs run at startup. can you run that and list the result here?

http://sd.stardock.com/mike/apps/enumerate_startup.bat

End of Gabberkooij's quote

 

I made sure to hound my friend while he was over to remove everything I did not need on my computer. I'm on my own again till next week, so could you explain what it is I do with that link? I appreciate the extra attention Gabber :)

Reply #34 from Demigod Forums Top

I am now able to stay on the character select screen indefinitely w/o any audio lockups. The bad news is, starting up a match still crashes my game
End of quote

Do you get a load screen with [no text] on it? If so, just deleting your game.prefs file should sort that.

Reply #35 from Demigod Forums Top

Quoting kryo, reply 9

Do you get a load screen with [no text] on it? If so, just deleting your game.prefs file should sort that.
End of kryo's quote

 

I am getting the load screen with text, but I deleted the game prefs anyways. This was done a few times since starting the thread.

 

 

Reply #36 from Demigod Forums Top

Quoting farmanimal, reply 8



Quoting Gabberkooij,
reply 7

It makes me wonder if there are other programs running on you're computer. There is a batch file somewere on the forum listing all the programs run at startup. can you run that and list the result here?

http://sd.stardock.com/mike/apps/enumerate_startup.bat




 

I made sure to hound my friend while he was over to remove everything I did not need on my computer. I'm on my own again till next week, so could you explain what it is I do with that link? I appreciate the extra attention Gabber
End of farmanimal's quote

Save to a locations and run it. it should create a text file on your desktop with all kind of info about applications starting.

Reply #37 from Demigod Forums Top

Quoting Gabberkooij, reply 11


Save to a locations and run it. it should create a text file on your desktop with all kind of info about applications starting.
End of Gabberkooij's quote

 

I hate to be a pain but I don't understand. Can you please give me a step by step on how to do what it is you are suggesting?

Reply #38 from Demigod Forums Top

Quoting farmanimal, reply 12



Quoting Gabberkooij,
reply 11


Save to a locations and run it. it should create a text file on your desktop with all kind of info about applications starting.


 

I hate to be a pain but I don't understand. Can you please give me a step by step on how to do what it is you are suggesting?
End of farmanimal's quote

1 download bat file. save it to c:\temp

2 open c:\temp in explorer

3 run downloaded .bat file. It will give a warning before it starts, just continue

4 almost immidiatly it will tell it is ready.

5 open startup.og that is now saved on your desktop. Amongst the other icons like My Computer etc

6 we are interested in its contents :-)