Game crashes

Game used to work fine, I haven't changed a thing and now it crashes EVERY time that I try and play it. I can get through the race selection screens and then when I start the game it crashes before I see the galaxy map. I was going to try and uninstall the game and just try a reinstall, but it will not even let me uninstall it..when I try I get the crash message that galciv2 has stopped working. Here is a cut and paste of my debug.err:

Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Tue Dec  9 11:44:40 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 6/4/2009, 15:59:04
DirectX Version: DirectX 10
Machine Name: LAPTOP
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Languages: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv5 Notebook PC
BIOS: Default System BIOS
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 (2 CPUs), ~2.1GHz
Physical Memory: 3836MB RAM
Page File: 1325MB used, 6534MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 3200 Graphics
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon HD 3200 Graphics (0x9612)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_30F2103C&REV_00
Display Memory: 1917 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
Driver Version: 7.15.0010.0096
Driver Date: 3/28/2008 05:10:08
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers and Dual Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C30F2&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt64.sys
Provider: IDT
Driver Version: 1.00.5927.0001
Driver Date: 4/16/2008 14:58:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_791A&SUBSYS_00791A00&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 01:28:10
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Independent Dual Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C30F2&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt64.sys
Provider: IDT
Driver Version: 1.00.5927.0001
Driver Date: 4/16/2008 14:58:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: SPDIF (Digital Out via HP Dock) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C30F2&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt64.sys
Provider: IDT
Driver Version: 1.00.5927.0001
Driver Date: 4/16/2008 14:58:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 3200 Graphics
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 d9ecc8
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Tom\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition./Data/English/Tutorials/*.xml
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition./Data/English//Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Star Frequency: 4  Max Num Stars: 48
Debug Message:  Planet Frequency: 4  Max Num Planets: 192
Debug Message:  Galaxy Size Set: 4 x 4
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Tight Clusters.
Debug Message:  Number of Unplaced Stars: 20.
Debug Message:  Creating Random Map... Planets
Debug Message:  Total planets placed: 65
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 167
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Ascension Crystals
Debug Message:  Creating Random Map... Done
Debug Message:  Distributing bonuses on planets...
Debug Message:  Creating Random Map... Asteroid Fields
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Terran Alliance: Intellence -> 50
Debug Message:  Drengin Empire: Intellence -> 50
Debug Message:  Dominion of Korx: Intellence -> 50
Debug Message:  Arcean Empire: Intellence -> 50
Debug Message:  Torian Confederation: Intellence -> 50
Debug Message:  Korath Clan: Intellence -> 50
Debug Message:  Creating Civs... Done
Debug Message:  Updating ZOC.
Debug Message:  Creating ships...
Debug Message:  Updating ZOC.
Debug Message:  Galaxy Create... Done
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 5
Debug Message:  UIBeginGameHelper: New Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

 

When I get home today I will try reinstalling from the disc if i can, but any help that you can give me would be appreciated. this is a really good game and I would like to play it!

1,579 views 2 replies
Reply #1 Top

Please contact [email protected]. You should receive an automated response shortly after you send the mail with your ticket number; if you don't, check your spam/bulk folders.