Game will not start

Hello the dubug message is below. i bought gal civ 2 on disk and loaded and played it fine. i have now bought both the expansion packs and both do the same thing. they both start and then immidiatly close. windows said it encountered a problem?I tried uninstalling and re-installing but it did not help. i am running 2 monitors if that changes anything. the same thing happened when i tried to run twilight. thank u for ur help

Debug Message:  Version v2.01 Dark Avatar last updated on: Mon Nov 24 16:26:43 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 1/26/2010, 19:49:44
DirectX Version: DirectX 11
Machine Name: TIKTEKA-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/11/09 17:35:14 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
Physical Memory: 12288MB RAM
Page File: 2176MB used, 22380MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series  
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x9460)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_27021682&REV_00
Display Memory: 4082 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl
Driver Version: 8.14.0010.0716
Driver Date: 11/24/2009 19:50:14
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: ATI Radeon HD 4800 Series  
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x9460)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_27021682&REV_00
Display Memory: 4082 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl
Driver Version: 8.14.0010.0716
Driver Date: 11/24/2009 19:50:14
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 17:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 17:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 17:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 4800 Series  
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 27d3ec
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Users\Tikteka\Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Tikteka\Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Tikteka\Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Tikteka\Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

1,671 views 2 replies
Reply #1 Top

Go to My Documents\My Games\GC2DarkAvatar, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.