Game chrashes when starting a new game and campaign

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

I changed prefs.ini but it didn't help

The game chrashes again a few seconds after the loading screen pops up.

This happens for both the campaing and the normal game.

Here is the debug.err for normal game.

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 2/16/2010, 16:26:48
DirectX Version: DirectX 11
Machine Name: ANDREAS-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
Languages: Danish (Regional Setting: Danish)
System Manufacturer: Acer
System Model: Aspire 6935
BIOS: InsydeH2O Version V1.10
Processor: Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz (2 CPUs), ~2.0GHz
Physical Memory: 3068MB RAM
Page File: 1997MB used, 4340MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9600M GT          
Manufacturer: NVIDIA
Chip Type: GeForce 9600M GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0649&SUBSYS_01461025&REV_A1
Display Memory: 2285 MB
Current Display Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Standard PnP-skærm
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9562
Driver Date: 11/21/2009 03:34:54
DirectX Acceleration Enabled: Yes
 

Sound info
Sound device 1:
Description: Højttalere (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_10250146&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 5/7/2008 12:22:50
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_10250146&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 5/7/2008 12:22:50
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 

Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL value named Language
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1366 x 768, Windowed: 1, Multisample: 4
Debug Message:  Game Resolution: 1366 x 768
Debug Message:  Running in windowed mode.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9600M GT          
Debug Message:  D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message:  Refresh rate: 0
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  Border size reported as 6 by 26
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now windowed.
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 da7a64
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Andreas\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2Ultimate\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Star Frequency: 4  Max Num Stars: 320
Debug Message:  Planet Frequency: 4  Max Num Planets: 1280
Debug Message:  Galaxy Size Set: 22 x 22
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Tight Clusters.
Debug Message:  Number of Unplaced Stars: 94.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Total planets placed: 65
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 300
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Ascension Crystals
Debug Message:  Creating Random Map... Done
Debug Message:  Distributing bonuses on planets...
Debug Message:  Creating Random Map... Asteroid Fields
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Terran Alliance: Intellence -> 50
Debug Message:  Drengin Empire: Intellence -> 50
Debug Message:  Altarian Resistance: Intellence -> 50
Debug Message:  Arcean Empire: Intellence -> 50
Debug Message:  Torian Confederation: Intellence -> 50
Debug Message:  Yor Collective: Intellence -> 50
Debug Message:  Thalan Empire: Intellence -> 50
Debug Message:  Iconian Refuge: Intellence -> 50
Debug Message:  Korath Clan: Intellence -> 50
Debug Message:  Drath Legion: Intellence -> 50
Debug Message:  Creating Civs... Done
Debug Message:  Updating ZOC.
Debug Message:  Creating 8 minor races
Debug Error:  Starting tech NeutralHistory could not be given to Akilians because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Akilians because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Carinoids because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Carinoids because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Scottlingas because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Scottlingas because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Jessuins because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Jessuins because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Paulos because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Paulos because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to LentzLandians because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to LentzLandians because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Dark Yor because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Dark Yor because it was not found in their tech tree ().
Debug Error:  Starting tech NeutralHistory could not be given to Snathi because it was not found in their tech tree ().
Debug Error:  Starting tech Innovative History could not be given to Snathi because it was not found in their tech tree ().
Debug Message:  Creating ships...
Debug Message:  Updating ZOC.
Debug Message:  Galaxy Create... Done
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

If that didn't help, please contact [email protected] for further troubleshooting.