ToA Won't load

from GalCiv2 Forums

Played ToA last week for a few days with no problem but today I can't get it to load with just a random map. All the other games load and I can play the campain on ToA but not a random map. Any Ideas?

2,009 views 3 replies
Reply #1 from GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 from GalCiv2 Forums Top

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU

Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU

Debug Message:  Checking DX Version.

Debug Message:  *********DXDiag info follows.*********

System Info

Time: 3/14/2010, 00:48:32

DirectX Version: DirectX 11

Machine Name: WRANGLERX

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)

Languages: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: HP Pavilion dv5 Notebook PC

BIOS: Default System BIOS

Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-70 (2 CPUs), ~2.0GHz

Physical Memory: 4092MB RAM

Page File: 1508MB used, 6855MB available

Windows Dir: C:\Windows

 

 

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: ATI Mobility Radeon HD 3450

Manufacturer: ATI Technologies Inc.

Chip Type: ATI Radeon Graphics Processor (0x95C4)

DAC Type: Internal DAC(400MHz)

Key Device: Enum\PCI\VEN_1002&DEV_95C4&SUBSYS_3600103C&REV_00

Display Memory: 2042 MB

Current Display Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Max Resolution: 

Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll

Driver Version: 7.15.0010.0163

Driver Date: 12/9/2008 23:55:10

DirectX Acceleration Enabled: Yes

 

 

 

Sound info

Sound device 1:

Description: Speakers and Dual Headphones (IDT High Definition Audio CODEC)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3600&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: stwrt64.sys

Provider: IDT

Driver Version: 6.10.6087.0000

Driver Date: 9/11/2008 10:54:44

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Speakers (Bluetooth Hands-free Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: 

Manufacturer ID: 1

Product ID: 100

Driver Name: {0.0.0.00000000}.{1169d1a3-f4ab-4697-b4d1-00670f5cc6ae}

Provider: 

Driver Version: 

Driver Date: 

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: SPDIF (Digital Out via HP Dock) (IDT High Definition Audio CODEC)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3600&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: stwrt64.sys

Provider: IDT

Driver Version: 6.10.6087.0000

Driver Date: 9/11/2008 10:54:44

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Independent Dual Headphones (IDT High Definition Audio CODEC)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3600&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: stwrt64.sys

Provider: IDT

Driver Version: 6.10.6087.0000

Driver Date: 9/11/2008 10:54:44

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Digital Output Device (HDMI) (High Definition Audio Device)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1000

Manufacturer ID: 1

Product ID: 100

Driver Name: HdAudio.sys

Provider: Microsoft

Driver Version: 6.00.6002.18005

Driver Date: 4/11/2009 00:39:51

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

 

 

Debug Message:  *********END dxdiag info.*********

Debug Message:  Entering WinMain

Debug Message:  ******* Starting Game Shell *******

Debug Message:  Going Fullscreen

Debug Message:  Preparing to change display settings.

Debug Message:  Using hardware vertex processing

Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES

Debug Message:  Attempting to create D3DDevice at resolution 1680 x 1050, Windowed: 0, Multisample: 4

Debug Message:  Game Resolution: 1680 x 1050

Debug Message:  Running fullscreen.

Debug Message:  HAL (hw vp): ATI Mobility Radeon HD 3450

Debug Message:  D3DPRESENT_INTERVAL_DEFAULT

Debug Message:  Refresh rate: 60

Debug Message:  Bit Depth: 32 bit.

Debug Message:  *********Checking D3DDevice Caps***********************

Debug Message:  A full-color cursor is supported in hardware at high resolution modes.

Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff

Debug Message:  Now Fullscreen

Debug Message:  Shell initialization complete

Debug Message:  GalCiv2 is activated.

Debug Message:  ***** Initializing Game *****

Debug Message:  Timer Frequency is 0 d9ebd8

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX

Debug Message:  Initializing sound card.

Debug Message:  initailizing bink

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik

Debug Message:  No files found matching mask Movies\techs\*.bik

Debug Message:  No files found matching mask Gfx\Tutorials\*.bik

Debug Message:  No files found matching mask C:\Users\Richard Silva\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik

Debug Message:  No files found matching mask C:\Users\Richard Silva\Documents\My Games\GC2TwilightArnor\sfx\*.wav

Debug Message:  No files found matching mask C:\Users\Richard Silva\Documents\My Games\GC2TwilightArnor\Music\*.mp3

Debug Message:  No files found matching mask C:\Users\Richard Silva\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3

Debug Message:  Create setup screens.

Debug Message:  Clear galaxy settings.

Debug Message:  Clear influence.

Debug Message:  Clear up laws.

Debug Message:  Clear first time events.

Debug Message:  Clear wonders and trade goods.

Debug Message:  Clear sector mapper.

Debug Message:  Set mouse.

Debug Message:  Set update timer.

Debug Message:  No files found matching mask ./Data/*.xml

Debug Message:  Clear data definitions.

Debug Message:  Killing ship styles:

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml

Debug Message:  No files found matching mask C:\Users\Richard Silva\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet

Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png

Debug Message:  No files found matching mask Gfx\Planets\C0*.png

Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png

Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png

Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png

Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png

Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png

Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png

Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png

Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png

Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png

Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png

Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png

Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png

Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png

Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png

Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png

Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg

Debug Message:  Reading Star Names

Debug Message:  Reading Star Names... Done

Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml

Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText

Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map

Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario

Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title

Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back

Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title

Debug Message:  Creating Galaxy

Debug Message:  Killing threads.

Debug Message:  Kiling civs.

Debug Message:  Killing ships.

Debug Message:  Killing rallypoints.

Debug Message:  Killing misc objects.

Debug Message:  Killing stars.

Debug Message:  Killing anomalies.

Debug Message:  Killing asteroid fields.

Debug Message:  Killing asteroid field mining bases.

Debug Message:  Killing space resources.

Debug Message:  Killing ascension crystals.

Debug Message:  Killing colonies and planets.

Debug Message:  killing scenario.

Debug Message:  Clearing Turn Event Log

Debug Message:  Clear galaxy settings.

Debug Message:  Clear influence.

Debug Message:  Clear up laws.

Debug Message:  Clear first time events.

Debug Message:  Clear wonders and trade goods.

Debug Message:  Clear sector mapper.

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU

Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No

Debug Message:  Star Frequency: 3  Max Num Stars: 320

Debug Message:  Planet Frequency: 3  Max Num Planets: 1024

Debug Message:  Galaxy Size Set: 22 x 22

Debug Message:  Creating Random Map

Debug Message:  Creating Random Map... Stars

Debug Message:  Star Density: Tight Clusters.

Debug Message:  Number of Unplaced Stars: 82.

Debug Message:  Creating Random Map... Planets

Debug Message:  *************** Failed To Place Planet ***************

Debug Message:  Total planets placed: 65

Debug Message:  Creating Random Map... Anomalies

Debug Message:  Num Anomalies: 300

Debug Message:  Creating Random Map... Resources

Debug Message:  Creating Random Map... Ascension Crystals

Debug Message:  Creating Random Map... Done

Debug Message:  Distributing bonuses on planets...

Debug Message:  Creating Random Map... Asteroid Fields

Debug Message:  Setting Game Options

Debug Message:  Creating Civs

Debug Message:  Iconian Refuge: Intellence -> 61

Sins of a Solar Empire: Rebellion
Reply #3 from GalCiv2 Forums Top

suuport sent me this and it worked.

 

Navigate to Documents/My Games/GC2TwilightArnor and remove the prefs.ini file from the directory. then launch the game again.