Cannot Install SkinStudio from Stardock Central

April 22, 2004 3:05 PM from

Hi, I am having a great deal of trouble installing SkinStudio
from Stardock Central, here is the error log.

Can anyone help me?

Stan

****** TEXT ****

[Application]
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 1.30.267, build: 47

[System Information] -
Platform: Microsoft Windows Windows 2000, 5.0.2195 Service Pack 4
Display: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Driver Version: 6.14.10.3762
System Dir: C:\WINNT\system32
Time / Date: 12:57:52 Thursday, April 22, 2004
DartSock.dll 2.8.0.4 : 11/22/2002 07:00
DartObjects.dll 1.0.43.0 : 10/10/2000 07:00
DartWeb.dll 1.8.0.4 : 11/25/2002 07:00

[Installing] -
Server: http://sdcentral2.stardock.com
Server Dir: public
Network Id: odnt
Name: SkinStudio Professional
App Id: sp
Installed: False
Version: 4.20.018
Type: production
Reg Key: SkinStudio
Install Dir: C:\Program Files\Stardock\Object Desktop\SkinStudio
Exe: sknstdio.exe
Last Updated: 04/02/2004

[Installation] -
Download: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 0 (http error -10)
Result: Installation failed

[Message Edited]

skinning

2,887 views 14 replies

Reply #1 April 22, 2004 3:28 PM from

WinCustomize Forums Top

How many times did you get this error..??

Reply #2 April 22, 2004 3:32 PM from

WinCustomize Forums Top

Every time i try it.

I get

[Installation] -
Download: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 0 (http error -10)
Result: Installation failed

Reply #3 April 22, 2004 3:36 PM from

WinCustomize Forums Top

Go to that file...is that .XML file really there?

Reply #4 April 22, 2004 3:43 PM from

WinCustomize Forums Top

yes , in beta folder and production folder
Should i just run it?

Reply #5 April 22, 2004 3:50 PM from

WinCustomize Forums Top

No...don''t use anything in the Beta...try this...delete that .XML file (production) to the Recycle bin and try the install. If it doesn''t work and we need it back, then we can restore it from there.

Reply #6 April 22, 2004 4:02 PM from

WinCustomize Forums Top

Tryed that, didnt work , put it back
Any idea what " (http error -10) " means

Reply #7 April 22, 2004 4:05 PM from

WinCustomize Forums Top

You got a Firewall and/or AV proggie up and running?

Reply #8 April 22, 2004 4:37 PM from

WinCustomize Forums Top

Both, network firewall and AV, tryed to disable the AV and run, still nothing
You would think i would be able to install the other programs , never a problem
with WB, FX , etc. no problems with SS till about two weeks ago..?

Reply #9 April 22, 2004 4:42 PM from

WinCustomize Forums Top

I assume you''re using Stardock Central to install this. They''ve made some changes the last couple of weeks and that Network Firewall might be causing a problem . There''s been several updates out lately with other SD apps....did you have any problems with them?

Reply #10 April 22, 2004 5:06 PM from

WinCustomize Forums Top

I just updated some apps from SD a short time ago, in fact i am running the beta
WB 4.29f(rc).002, update date april 1 and DesktopX beta 2.19a(b).002 , update date mar 29
and Iconpge 2.5 , april 3, so they must have made some big changes after that
i dont seem to be able to update anything now, what do you suggest i do?

Reply #11 April 22, 2004 5:20 PM from

WinCustomize Forums Top

There''s been , from what I see, about 3 updates since then (WB, SS and Theme Manager). If it won''t let you update any of them (assuming you show thwm as updates) then you might want to try a re-install of SDC...if you want to try then download this http://storage.stardock.com/files/sdcentral_current.exe install it right over the one you have and let it auto update . The one thing you should do before you re-install is Delete the contents of C:\Program Files\Stardock\SDCentral\Temp (leave the Temp folder there, just Delete the contents)

Reply #12 April 22, 2004 5:22 PM from

WinCustomize Forums Top

BTW: if you don''t show any of those updates (WB,SS and Theme Manager) let me know ''cause that''s another problem altogether.

Reply #13 April 22, 2004 5:50 PM from

WinCustomize Forums Top

yrag, looks like you have fixed my problem, installs going write now,

Thanks a bunch. Have a great day..

Reply #14 April 22, 2004 5:56 PM from

WinCustomize Forums Top

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