Elemental Forums
I just bought the limited edition. And the disk will not run on my laptop's DVD player.
Because the case was inexplicably difficult to remove the disc, I fear that I may have damaged the disc by taking the case.
Disappointing design on the disc holder gives a horrible first impression.
You can download Impulse and use your key to download the update.
http://www.impulsedriven.com/downloads/impulse_setup.exe
Thanks a whole lot man! I really appreciate it; I ended up submitting a ticket to their support as well, and finding the answer on my own after I downloaded impulse and saw that it was the same thing as steam...
Still, it's depressing to buy a collector's edition and not have the disc run.
As a paying customer with an account you can have them send you a "Archival Disk" with the install on it and you'll have a working backup disk 
. I know it's a sore consolation but a disk is a disk after-all. Bad luck on damaging the disk man, that sucks 
. I remember years ago when I bought a game called "Etherlords" from Best Buy. I had to take it back 3 separate times and exchange it because they got a bad run of disks with a manufacturers error on them. Best buy kept exchanging it though until I got one that worked right. They even tested it in store on my 3rd time back to make sure that one would install correctly.
Welcome Guest! Please take the time to register with us.