Ultimate crashes on Dark Av or Twilight but not on standard GC2

I would paste the debugg but for some reason I can't paste it on this text box...

You should be able to open the debug.err file in notepad and copy/paste its contents. If you still can't get it to work, though, just email [email protected] and they should be able to help directly.

Debug Message:  Version v1.97 Twilight of the Arnor last updated on: Mon Sep  8 13:58:25 2008
Debug Message:  Unknown error trying to read registry value HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\DarkAvatar
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\Twilight
Debug Message:  Can't find TGN or GalCiv2 serial number.
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 2/12/2011, 12:34:13
DirectX Version: DirectX 11
Machine Name: GLADOS2
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
Languages: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: G72GX
BIOS: BIOS Date: 12/22/09 14:37:04 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz (2 CPUs), ~2.5GHz
Physical Memory: 6144MB RAM
Page File: 2895MB used, 9388MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTX 260M  
Manufacturer: NVIDIA
Chip Type: GeForce GTX 260M
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_202B1043&REV_A2
Display Memory: 3823 MB
Current Display Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.15.0011.8619
Driver Date: 6/10/2009 20:08:59
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: NVIDIA GeForce GTX 260M  
Manufacturer: NVIDIA
Chip Type: GeForce GTX 260M
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_202B1043&REV_A2
Display Memory: 3823 MB
Current Display Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.15.0011.8619
Driver Date: 6/10/2009 20:08:59
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 05:28:07
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 05:28:07
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 05:28:07
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Speakers (C-Media USB Audio Device   )
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_0D8C&PID_0008&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:06:32
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce GTX 260M  
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 258fb5
Debug Message:  No files found matching mask C:\Program Files (x86)\Kalypso\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Kalypso\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Ghidorah\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

^^ your forums were not very opera friendly it seems. Had to break cometbird out 2 paste this.

Try updating your video drivers.

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

Thanks^^