Strange behavior after new install on a new PC

June 8, 2011 4:16 PM from

With my old computer, no problem : I can still play a sandbox game either in DL or DA or TotA. Game and extensions were installed 3 years ago.

With my new computer and after a fresh install, everytime I started a sandbox game in DL, the game stopped after the "Selecting your opponents" screen (goes back to Windows). Same in DA. I could only start a sandbox game in TotA.

In DL, if I looked into Campaign, well, I saw... no campaign at all. Same in DA. But all the three campaigns appeared in TotA.

So I uninstalled everything, then installed only DL, today. I can't start a sandbox game and no campaign appears.

Of course, I could only play TotA, and not the others two, after reinstalling, but it's frustrating to have two different behaviors on my two computers.

Is there a problem with the Impulse installer ? Is it only possible to play in TotA now and not the others two ?

6,580 views 7 replies

Reply #1 June 8, 2011 7:00 PM from

Stardock Forums Top

I have anew computer win 7 (64) and I do not have any problems with DL or DA or for that matter with TotA now I used impulse to start the games I had the campaign showing in DL and it started fine . I do not know what to tell you i would check the directory and see what show installed there

Reply #2 June 8, 2011 10:22 PM from

GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #3 June 9, 2011 2:39 AM from

GalCiv2 Forums Top

Thanks for your quick answer !

I only reinstalled DL for the moment. Here is my debug.err just after coming back to Windows.

>>>

Debug Message: Version v1.53 last updated on: Tue Nov 4 11:55:35 2008

Debug Message: Checking DX Version.

Debug Message: *********DXDiag info follows.*********

System Info

Time: 6/9/2011, 08:28:51

DirectX Version: DirectX 9.0c (4.09.0000.0904)

Machine Name: AKA

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)

Languages: French (Regional Setting: French)

System Manufacturer: System manufacturer

System Model: System Product Name

BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10

Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs)

Physical Memory: 3568MB RAM

Page File: 601MB used, 4848MB available

Windows Dir: C:\WINDOWS

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: NVIDIA GeForce GTX 460

Manufacturer: NVIDIA

Chip Type: GeForce GTX 460

DAC Type: Integrated RAMDAC

Key Device: Enum\PCI\VEN_10DE&DEV_0E22&SUBSYS_23221462&REV_A1

Display Memory: 1024.0 MB

Current Display Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor Name: Écran Plug-and-Play

Monitor Max Resolution: 1600,1200

Driver Name: nv4_disp.dll

Driver Version: 6.14.0012.7061

Driver Date: 4/8/2011 07:14:00

DirectX Acceleration Enabled: Yes

Sound info

Sound device 1:

Description: Realtek HD Audio output

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: RtkHDAud.sys

Provider: Realtek Semiconductor Corp.

Driver Version: 5.10.0000.6235

Driver Date: 11/2/2010 13:36:26

Type: WDM

Other Drivers:

Acceleration Level: 3

Cap Flags: 0

Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********

Debug Message: Entering WinMain

Debug Message: ******* Starting Game Shell *******

Debug Message: Going Fullscreen

Debug Message: Preparing to change display settings.

Debug Message: Using hardware vertex processing

Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES

Debug Message: Game Resolution: 1680 x 1050

Debug Message: Running fullscreen.

Debug Message: HAL (hw vp): NVIDIA GeForce GTX 460

Debug Message: D3DPRESENT_INTERVAL_DEFAULT

Debug Message: Refresh rate: 60

Debug Message: Bit Depth: 32 bit.

Debug Message: *********Checking D3DDevice Caps***********************

Debug Message: A full-color cursor is supported in hardware at high resolution modes.

Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff

Debug Message: Now Fullscreen

Debug Message: Shell initialization complete

Debug Message: GalCiv2 is activated.

Debug Message: ***** Initializing Game *****

Debug Message: No string tables in ./Data//ToolTips.tips

Debug Message: Timer Frequency is 0 369e99

Debug Message: No string tables in ./Data//*.str

Debug Message: Initializing sound card.

Debug Message: initailizing bink

Debug Message: Create setup screens.

Debug Message: Clear galaxy settings.

Debug Message: Clear influence.

Debug Message: Clear up laws.

Debug Message: Clear first time events.

Debug Message: Clear wonders and trade goods.

Debug Message: Clear sector mapper.

Debug Message: * Collectors Edition *

Debug Message: Set mouse.

Debug Message: Set update timer.

Debug Message: Clear data definitions.

Debug Message: No files found matching mask C:\Documents and Settings\DUGUET Thierry\Mes documents\My Games\GalCiv2\ships\*.xml

Debug Message: No files found matching mask C:\Documents and Settings\DUGUET Thierry\Mes documents\My Games\GalCiv2\ships\*.shipcfg

Debug Message: Danger Will Robinson, no Stars!!!!

Debug Message: No files found matching mask ./Data//Tutorials/*.xml

Debug Message: No files found matching mask D:\Jeux\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map

Debug Message: No files found matching mask ./Data//Scenarios/*.GC2Scenario

Debug Message: No files found matching mask D:\Jeux\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario

Debug Message: Creating Galaxy

Debug Message: Killing threads.

Debug Message: Kiling civs.

Debug Message: Killing ships.

Debug Message: Killing rallypoints.

Debug Message: Killing misc objects.

Debug Message: Killing stars.

Debug Message: Killing anomalies.

Debug Message: Killing space resources.

Debug Message: Killing colonies and planets.

Debug Message: killing scenario.

Debug Message: Clearing Turn Event Log

Debug Message: Clear galaxy settings.

Debug Message: Clear influence.

Debug Message: Clear up laws.

Debug Message: Clear first time events.

Debug Message: Clear wonders and trade goods.

Debug Message: Clear sector mapper.

Debug Message: Galaxy Size Set: 4 x 4

Debug Message: Creating Random Map

Debug Message: Creating Random Map... Stars

Debug Message: Number of Unplaced Stars: 11.

Debug Message: Creating Random Map... Planets

Debug Message: *************** Failed To Place Planet ***************

Debug Message: Creating Random Map... Anomalies

Debug Message: Num Anomalies: 42

Debug Message: Creating Random Map... Resources

Debug Message: Creating Random Map... Done

Debug Message: Setting Game Options

Debug Message: Creating Civs

Debug Message: Terran Alliance: Intellence -> 30

Debug Message: Drengin Empire: Intellence -> 30

Debug Message: Altarian Republic: Intellence -> 30

Debug Message: Creating Civs... Done

Debug Message: Updating ZOC.

Debug Message: Galaxy Create... Done

Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0

Debug Message: UIBeginGameHelper: New Game Started

Debug Message: UIBeginGameHelper: Mods are Disabled

<<<

Reply #4 June 9, 2011 2:59 AM from

GalCiv2 Forums Top

I noticed the error message at the end of the log :

>>>

Debug Message: Creating Random Map... Planets

Debug Message: *************** Failed To Place Planet ***************

<<<

So I started the game again with a new parameter (Number of planets: Occasional => Common). Message gone, this time, but game is not starting. That's not it...

>>>

Debug Message: Creating Random Map... Planets

Debug Message: Creating Random Map... Anomalies

<<<

Reply #5 June 9, 2011 3:36 AM from

GalCiv2 Forums Top

Last post in order to help you helping me.

When I want to look for the credits, no name appears !!!

I have the impression that the game doesn't know where to find the necessary information which in this particular case lies in :

D:\Jeux\GalCiv2\Data\English\credits.txt, if I am correct.

Maybe it is the same problem with the other data... for example : the Tutorial button is disabled, too.

>>>

Debug Message: No files found matching mask ./Data//Tutorials/*.xml

Debug Message: No files found matching mask ./Data//Campaigns/*.gc2Campaign

<<<

Reply #6 June 9, 2011 7:27 AM from

GalCiv2 Forums Top

Quoting Tdug, reply 3

Debug Message: Danger Will Robinson, no Stars!!!!

End of Tdug's quote

I have the impression that the game doesn't know where to find the necessary information

End of quote

Yep. Try this. Save the file and run it, agreeing to merge when prompted.

Reply #7 June 10, 2011 11:05 AM from

GalCiv2 Forums Top

Well Kryo, you deserve the title of Commander !

It works perfectly now.

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