Help me pleSe!!!!

ARGH

When I start the game, a black screen show up covering half the screen but nothing happen. It look like the game is trying to start but failed to and gone stupid on me. Any help? Is it because of my computer system? It worked last year before I erase and restart everything on my computer because of viruses. Argh! I love this game but it is hating me. Help please.

4,034 views 4 replies
Reply #1 Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 Top
Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Tue Dec  9 11:44:40 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/1/2011, 14:52:14
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: OWNER-8AF7EF169
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Languages: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 01/26/08 15:13:35 Ver: 08.00.14
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, MMX, 3DNow (2 CPUs), ~3.0GHz
Physical Memory: 3072MB RAM
Page File: 693MB used, 6309MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_0440196E&REV_A1
Display Memory: 512.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.6724
Driver Date: 2/23/2011 09:27:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_105B0E0F&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5605
Driver Date: 4/17/2008 09:33:26
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 0
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
 
Not sure what this is all about. Kinda got my cousin who think he knows everything to work on it a little so not sure what he did. All I knows is that whenever I start the game, black screen pop up and eh. 
Reply #3 Top

Go to My Documents\My Games\GC2TwilightArmor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=1680
DisplayHeight=1050
ColorDepth=32
Fullscreen=0

Then save the file and you should be able to start the game.

 

Also, you do not have the latest version of the game, so while it is probably not related to this issue, you may wish to update via Impulse.