Galactic Civilizations causing blue screens

from GalCiv2 Forums

OK, after two years of no blue screens of death at all, I gotten two of them over yesterday and today.

This is happening during my sessions of Galactic Civilizations 2.

 

Here is the diagnosis:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	116
  BCP1:	FFFFFA800B5144E0
  BCP2:	FFFFF8800FEC2AE4
  BCP3:	FFFFFFFFC000009A
  BCP4:	0000000000000004
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\111111-19484-01.dmp
  C:\Users\***\AppData\Local\Temp\WER-75254-0.sysdata.xml

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  C:\windows\system32\en-US\erofflps.txt

 Is the problem in the software or something else?

2,629 views 1 replies
Reply #1 from GalCiv2 Forums Top

Bluescreens can only be caused by driver or hardware problems in modern versions of Windows--the most a game can do is stress the system and reveal the problem.

The next time it crashes, you may get a BSOD similar to the one below (not all highlighted parts may be present):


Write down the information in the highlighted areas before turning your computer off. The information there can then be researched online to see if others have experienced similar problems, and what the cause was. You may also get a 'windows has recovered from a serious error' message when you turn your computer back on--if you do this, you should agree to send the report to Microsoft. You'll then be forwarded to information about that error on Microsoft's knowledgebase, if they have any.