Pre-order help

from Stardock Forums

 

Hello,

 

Just order the game online * Sins: Rebellion * BUT! There is no product key or anything that mentions were I can d/l the game. It's on my bank statement but not on Star Dock acct.

 

Anyone have any clue or had this problem?

4,410 views 4 replies
Reply #1 from Sins Forums Top

Where did you buy it from? If it was Steam it should just appear in your Steam games list.

If you bought from Stardock, they should send you an email that somewhere in it has a Steam product key, so you can register it on Steam.

Reply #2 from Stardock Forums Top

 

Hello Tridus,

 

I Bought it straight from the Sins Main Website. Which routed me to stardock site to complete purchase.

from there I haven't receive ANY confirmation or mail from Stardock in my Email.

 

Still waiting! -_-

The Political Machine 2024
Reply #3 from Stardock Forums Top

 

 

On my bank statement. It does SHOWs that I did Completed the Purchase of the Sins: Rebellion Purchase.

 

What Do I Do?

Reply #4 from Sins Forums Top

The email should be coming. It can take a few hours for them to process the transaction. Also make sure its not in your spam folders, and that you check both email addresses if you have different ones on your billing and stardock account.;)