Activation Issue with Sins Bought From Steam

May 9, 2012 5:26 PM from

I bought Sins off of Steam a few months back. Today, having finally got time off work and life, I decided to fire it up and have play.

Unfortunately it was not to be. I tracked down my old Stardock login. I start Sins: Trinity in steam and get to the activation page.

I enter my login info and CD key, hit activate and... Nothing.

Literally nothing. I don't get any feedback at all. I can't proceed as when I restart Sins, it goes back to the same screen. I hit quit and it comes up with an error:

"An error has occurred while activating the product"

I haven't been able to find a post about it on the forums. Can anyone point me in the right direction please?

3,937 views 2 replies

Reply #1 May 9, 2012 6:30 PM from

Stardock Forums Top

If you're running the Windows 8 beta, it isn't currently supported, but [email protected] may be able to provide a workaround. If not, drop support an email regardless and they should be able to help.

Reply #2 May 9, 2012 6:42 PM from

Stardock Forums Top

Hi Kryo,

Thanks for the tip.

First "non-device" incompatibility I have found thus far. I'll follow up with support

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