Start8 crashes from Windows 8 Pro x64 Guest account.

from Stardock Forums

I installed Start8 on Win 8 Pro x64 from my account, then I enabled the Win 8 Guest account from Start->Control Panel->User Accounts and Family Safety->User Accounts->Manage Another Account.   When I switch user to the Guest account, Start 8 presents the Welcome to Start 8 dialog, after which I click on the Try Start8 button, but then the following error occurs:

Stardock Start8 Configuration Utility has stopped working

When I click on View problem details I see the following:

Problem signature:

  Problem Event Name: BEX

  Application Name: Start8Config.exe

  Application Version: 1.0.2.3

  Application Timestamp: 5097cfff

Fault Module Name: Start8Config.exe

  Fault Module Version: 1.0.2.3

  Fault Module Timestamp: 5097cfff

  Exception Offset: 0011b723

  Exception Code: c0000417

  Exception Data: 00000000

  OS Version: 6.2.9200.2.0.0.256.48

  Locale ID: 1033

  Additional Information 1: e7ae

  Additional Information 2: e7aedda3984701ba3757ce66a8611561

  Additional Information 3: ef38

  Additional Information 4: ef385b1da30068dc1fbd4af2124cb273

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start8
1,629 views 1 replies
Reply #1 from Stardock Forums Top

Thanks for reporting this.  We have been able to reproduce and are investigating.

This only seems to impact trials and activated versions work just fine under the guest account.

Update : We have resolved this issue for future builds and I will update this thread when the build becomes public.