Where's the Support?

December 17, 2012 12:52 AM from

I have purchased Fences and twice so far have submitted a support email request. All I get back is unhelpful "automated" replies giving me a ticket number. Thats it.

I have a simple question that needs an answer. Why after about 1 week do I not have one helpful response?

The best software is useless without good support.

Phil

fences

2,469 views 2 replies

Reply #1 December 17, 2012 6:00 AM from

WinCustomize Forums Top

There are 'several people' who have managed recently to have issues with some of the software so you will need to be a little patient.

If it's a 'simple question' it possibly can be answered here instead...;)

Reply #2 December 17, 2012 7:34 AM from

WinCustomize Forums Top

Support has responded, happy Monday.

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