Credit Card Charged, No Order Confirmation, No Serial #s and No Reply From Support

https://www.evernote.com/shard/s114/sh/7e982dc0-7def-42c8-9129-f4657955a18e/6a341cf7d7a3fa78eae36fa2311f9232
from Stardock Forums

We have emailed multiple times, submitted Support Tickets but no response 

Please respond - you have charged and completed the charge on our Credit Card - see image 

https://www.evernote.com/shard/s114/sh/7e982dc0-7def-42c8-9129-f4657955a18e/6a341cf7d7a3fa78eae36fa2311f9232

And we have received no Order Confirm and no serial numbers fro 1 X Stardock and 1 x Decor8

to quote your web site- 

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Well, no-one is responding to us. So much for your support!

1,595 views 2 replies
Reply #1 from WinCustomize Forums Top

We have emailed multiple times, submitted Support Tickets but no response
End of quote

develteam ... please only send ONE email and await response.  When multiple emails are sent timing in the queue is taken from the LAST sent, not the first.

Each subsequent email prolongs a response.

I will forward your message here to support....:)

Reply #2 from WinCustomize Forums Top

Spelling counts.

 

Resolved

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