Galactic Civilizations 2 Dread Lords serial number not working

First, I bought this game 3 maybe 4 years ago and put it on the back burner. Well I ran across it a few days ago and decided to install and play. I Installed it on my Windows XP 32 drive (Dual boot system Win7 64)

Be for I get to far, this is a retail jewelled case not in a box, in a cardboard sleeve I got from Target discount store.

I seen that it was Ver. 1.52 so I tried to register the game with the Serial number on the jewelled box, of which is 30 Characters 6 groups of 5.

Well the I keep on getting not a legal serial number or something to that effect. I've uninstalled

and reinstalled 2 different times.

I contacted support and set up a ticket for this problem on the 28th of August 2013. still waiting for a reply.

Just thought I would post here and see if any one else might have a solution other then the ones I've seen on the net.