Game starts but crashes when new game is started

from GalCiv3 Forums

The game was running fine and I was able to play a lot of rounds without crashing. At some points it crashed (which is OK being beta) but I thought "Hey why not upgrade my drivers...". After that the game starts but I was not able to either load or star a new game. The game looks like this:

Then it takes a while and then crashes.

Here is my dmp-File:

http://ul.to/twf528bs

I tried deleting the local content, deleting all of the remaining files (ProgramData/Stardock/Galactic Civilizations III & Users\MeDocuments\My Games\GalCiv3) and reinstalling, but I get the same result. Game not playable...

My System:

Core i72600k /w integrated graphics (and latest drivers), 8GB RAM, Samsung EVO 256GB SSD

AsRock Fatal1ty Z77 Professional

Windows 8.1 64bit

 

If anybody has any ideas, please let me know.

 

Thanks

support
2,708 views 1 replies
Reply #1 from GalCiv3 Forums Top

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe