Game Crash on Startup

from Stardock Forums

Hi,

I installed the game and when I press play and the box pops up for first time Setup the game crashes and creates a dump file.

I can upload the dump file if it is any help.

I am using an Acer Travelmate P273MG, (12GB RAM, Quad Core i5 2l6GHz, Nvidia 710M) Windows 7 64 bit.

I have tried using the Dev.exe but I was unable to register my copy.

24,654 views 10 replies
Reply #1 from Sins Forums Top

So, the game didn't crash on start up with the dev.exe? Sounds like it might be a resolution or settings issue.

Siege of Centauri
Reply #3 from Stardock Forums Top

Thank you for your replies. I have followed the guide and I still have the same issue.

 

I managed to activate the game though so that is a start. I've tried to run the dev exe and now I am getting "unable to open errors" and they are all pointing to the settings files.

I've replaced them with the ones from the guide and still no luck.

P.S. playing this game again better be worth it :P

Reply #4 from Sins Forums Top

Quoting DarthRevan182345, reply 3

Thank you for your replies. I have followed the guide and I still have the same issue.

 

I managed to activate the game though so that is a start. I've tried to run the dev exe and now I am getting "unable to open errors" and they are all pointing to the settings files.

I've replaced them with the ones from the guide and still no luck.

P.S. playing this game again better be worth it :P
End of DarthRevan182345's quote

Is your settings folder set to read only?

Reply #5 from Stardock Forums Top

Delete your settings and try launching again.

Reply #6 from Stardock Forums Top

They were read only but I have unticked that and still crashes. I've deleted them as well and still nothing.

Reply #7 from Sins Forums Top

Quoting DarthRevan182345, reply 6

They were read only but I have unticked that and still crashes. I've deleted them as well and still nothing.
End of DarthRevan182345's quote

Did you verify it is still not read only? Sometimes if a folder above the folder you are changing is also Read Only, your change won't take effect. So if your entire "Sins of a Solar Empire Rebellion" folder is read only, you may need to undo it there as well.

I remember having some fun times with that on Vista. Haven't noticed it as much on Windows 7.

Reply #8 from Stardock Forums Top

Download this log tool and attach it to the ticket system below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Please send in a ticket when you can:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #9 from Stardock Forums Top

Thanks both with your help. Apologies for my late reply have been away from home for a few days.

 

I've submitted a ticket hopefully we can get this up and running.

 

 

Reply #10 from Sins Forums Top

I have same or similar problem but i'm on Win10(fresh install) crashes right after i have started a map or a few min later random.

Same thing if i run in a window and i use same settings i have always used worked great when i was on Win7 :/

I have sent Stardock/ironclad a ticket as well.